Front Desk Officer (Beauty Bar) at Tres Chic Beauty & Salon Limited

The simple pleasure of having yourself beautified or buying a gift that you know will be appreciated, are experiences that you can enjoy every day at Très Chic Beauty Bar. Situated in the heart of Lagos, Très Chic Beauty Bar is an oasis of beauty products and body pampering services. Discover pedicure, manicure, waxing, facials, body massages, beauty treatments and more – all at prices that make beauty and spa an affordable luxury.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Oniru, Lagos
Employment Type: Full-time

Job Description

• Answer phone calls according to beauty store’s protocols and ensuring zero calls are missed as well as converting 70% of calls to actual sales
• Prepare reports as requested by superior:
  • Daily Sales Report
  • Customer Feedback report
  • Inventory report
  • Marketing Activity report
• Weekly activity report
• Handle customers’ queries and complaints and when beyond control, escalate to superior
• Input and reconcile at day’s end, all transactions that have occurred as well as sign off (Sales and expenses)
• Identify loyal customers and come up with ideas that will stimulate at least 50% growth in their average purchase price and also increase their customer lifetime value

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with a minimum of 1 year work experience.
• At least 50 new customers monthly through traditional marketing.
• Be able to use social media tools to post on behalf of the business.

Salary
N60,000 - N80,000 monthly.

Application Closing Date
10th December, 2022.