Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Nestoil Limited Job Recruitment (5 Positions)

Yardoak Project Graduate & Exp. Job Recruitment (4 Positions)

HR-Light Consult Job Recruitment (4 Positions)

Fadac Resources and Services Limited Job Recruitment (8 Positions)

Roducate Limited Job Recruitment (3 Positions)

IO Furniture Limited Job Recruitment (5 Positions)

Scrapays Plc Job Recruitment (3 Positions)

Babban Gona Farmer Services Nigeria Limited Job Recruitment (3 Positions)

Schlumberger Limited Job Recruitment

Alfred and Victoria Associates Job Recruitment (7 Positions)

TotalEnergies Nigeria International Masters Degree Scholarship 2024

Advantage Health Africa Job Recruitment (4 Positions)

Odixcity Consulting Job Recruitment (9 Positions)

Agurate Online Limited Job Recruitment (4 Positions)

HR-EX Consulting Job Recruitment (7 Positions)

Kennedia Consulting Limited Job Recruitment (4 Positions)

Goldplates Feast House Job Recruitment (4 Positions)

Prestigious Consulting Group Job Recruitment (4 Positions)

Sun King (Formerly Greenlight Planet) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company Job Recruitment (5 Positions)

Moniepoint Incorporated Job Recruitment (6 Positions)

DMOT Enterprises Job Recruitment (3 Positions)

Excel and Grace Consulting Job Recruitment (13 Positions)

MPI Group Job Recruitment (6 Positions)

Givanas Group Job Recruitment (9 Positions)

Golden Oil Industries Limited Job Recruitment (3 Positions)

Global Profilers Job Recruitment (13 Positions)

Repton Group Job Recruitment (6 Positions)

Medecins Sans Frontieres (MSF) Job Recruitment (5 Positions)

FinTrak Software Company Limited Job Recruitment (3 Positions)

Food Concepts Plc Job Recruitment (5 Positions)

Vesti Graduate Trainee Programme 2024

Aureole Consulting Limited Job Recruitment (6 Positions)

U.S. Mission in Nigeria Job Recruitment (9 Positions)

Malaria Consortium Job Recruitment (9 Positions)

Smart Partners Consulting Limited Job Recruitment (7 Positions)

Kaltani Job Recruitment (4 Positions)

Vixa Pharmaceutical Company Limited Job Recruitment (5 Positions)

West Africa Vocational Education (WAVE) Job Recruitment (7 Positions)

Concept Group Job Recruitment (8 Positions)

Reliance Health Job Recruitment (4 Positions)

Zenith Care Hospital Job Recruitment (3 Positions)

Wema Bank Plc Job Recruitment (7 Positions)

Danish Refugee Council (DRC) Job Recruitment (6 Positions)

President Paints Limited Job Recruitment (3 Positions)

Suacasa Nigeria Limited Job Recruitment (3 Positions)

Compovine Technologies Limited Job Recruitment (8 Positions)

Tomato Jos Farming and Processing Limited Internship & Exp. Job Recruitment (4 Positions)

M-KOPA Nigeria Job Recruitment (6 Positions)

Pagatech Limited Job Recruitment (6 Positions)


Head, Field Support and Operations at MainOne Cable Nigeria

Posted on Mon 21st Nov, 2022 - hotnigerianjobs.com --- (0 comments)


MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.

MainOne Cable's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

Job Title: Head, Field Support and Operations

Location: Lagos
Department: Technical
Job Type: Permanent

Responsibilities

  • Prepare vendor SLA and availability reports
  • Respond to GNOC faults escalations
  • Interface with GNOC on resolutions of Customer services concerns
  • Manage and track and resolve customers escalated issues
  • Ensure that outages are resolved within the committed SLA.
  • Update dispatch with accurate information pertaining sites and customer feedback
  • Ensure quality is attained with reference to industry standards.
  • Handle CPES and ensure they are well packaged with all accessories intact in cases of recovery
  • Maintain integrity including management of customer premise, company Image and phone etiquette.
  • Share feedback on issues pertaining to the network and customer experience.
  • Share relevant information with relevant teams including addresses, gaps and network issues
  • Respond to customer inquiries about products, work operations, etc. during field contacts.
  • Produce and maintain all records related to the assigned tasks
  • Ensure there is preventive maintenance tasks on customer premises, including among others Coaxial and Optical Fiber cables, disconnection of idle drops, report sagging cables and damaged network devices.
  • Ensure work tools are well maintained including laptops, Compression tools, motor bikes etc
  • Ensure prompt and proactive escalations and follow up of diminishing spares in our inventory.

Qualifications, Skills & Competencies

  • First Degree in a relevant field of study.
  • Minimum of 7 years' experience in the designs, installations and maintenance of Microwave radios and fiber optic networks plus minimum of 2 years project management experience.
  • A comparable amount of training, education and experience may be substituted in lieu of some of the minimum qualification
  • Good knowledge of GPON protocol (ITU-T G.98x standards) and/or a strong experience of GPON equipment configuration (OLT & ONT) is mandatory
  • Considerable knowledge of design and construction practice on GPON fiber optic networks
  • Good knowledge of equipment and technologies like
    • Ethernet access networks (VLAN bridging, cross-connect)
    • Ethernet QoS (policing, shaping, IEEE 802.1p, 802.1q, 802.1ad)
    • Measurement equipment's (protocol emulators, traffic generators, protocol analysers)
  • Ability to operate an OTDR to troubleshoot and test fiber optic cable.
  • Ability to troubleshoot large GPON and Wireless network.
  • Thorough and complete knowledge of rules, regulations, policies and procedures applicable to electric and communication industry, and the ability to apply them in day-to-day engineering situations
  • Considerable knowledge of local and state permitting agencies codes and regulations
  • Considerable knowledge of other office software, such as Microsoft Word, Excel and Access.
  • Considerable knowledge of monitoring and management platforms
  • Ability to write technical specifications
  • Extensive knowledge of creation of fiber optic and Microwave paths and calculation of link budgets.
  • Considerable ability to establish effective working relationships with internal and external customers.
  • Ability to plan the work of technical personnel engaged in surveying.

Demands of the Job:

  • Expect odd hour escalations
  • Working under pressure with results
  • Intense Supervision of Vendors field activities.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *