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Front Desk Officer at Afobec

Posted on Tue 22nd Nov, 2022 - --- (0 comments)

Afobec produces quality purified drinking sachets and bottled water. It supplies to customers wholesale. It's customers include hotels, eateries, fast food, pop-shop resellers, and individual bulk buyers. At the heart of Afobec is a grassroots movement for empowerment to better the health and life of people in society.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Ubahadara, Nempi, Oru West LGA, Imo
Employment Type: Full-time (In person)
Reporting to: Administrative Officer
Employer Industry: Production and Manufacturing
Working Week: Monday to Saturday; 8:00 am - 4:00 pm

Job Purpose

  • The Front desk Officer will be the first point of contact for all the company’s customers, and visitors and will respond to inquiries concerning all products.

Duties and Responsibilities

  • Take order inquiries both online and offline from customers
  • Confirm order payments made by customers either online or offline
  • Receive letters, packages, mail orders, etc., and distribute them to the appropriate desk.
  • Monitor office supplies and raw materials for production and place orders when necessary.
  • Liaise with the administrative officer to manage drivers' supplies, cleaners, and security officers.
  • Record and report office expenses and costs daily, weekly, and monthly and report to the administrative officer.
  • Schedule travel arrangements, and logistics and manage itineraries for employees and the Managing Director.
  • Manage logistics for employee training and development where and when necessary

Qualifications Required

  • Minimum of OND or equivalent in any discipline, preferably Mass Communication, Public Relations, Secretarial Studies, or Office Administration.
  • Ideally, 2- 3 years of experience working as a front desk officer with a reputable organization. (Experience in a water company or banking is strongly preferred).
  • Relevant certification will be an added advantage).

Skills Required:

  • Working and practical knowledge of computers and the internet.
  • Excellent knowledge and use of Microsoft office packages (Excel, word, etc)
  • Hands-on experience with office machines such as photocopiers, printers, scanners, etc.
  • Working knowledge of modern work tools such as google workspace, WhatsApp for business, etc.

Competences Required:

  • Excellent customer service abilities.
  • Attention to detail
  • Good with numbers and basic mathematical calculations
  • Good dress sense and amiable personality
  • Great interpersonal and communication skills
  • Good time-management skills
  • Friendly, patient and reliable with a high level of maturity, empathy and emotional intelligence.

Job Expectations
We expect that for this role, there should be:

  • 100% timely response to inquiries
  • Quick replenishment of materials when needed

Working Condition

  • This job requires a lot of physical interaction with people. It may be the best fit for an outgoing person who genuinely loves to interact with people a lot.

Job Perks And Compensation

  • N30,000 (net) per monthly salary
  • Health Insurance (HMO)
  • Year-End Bonus (Christmas Bonus).

Application Closing Date
4th December, 2022.

Method of Application
Interested and qualified candidates should send their updated Resume and a Cover Letter stating why you are the best person for the job to: [email protected] using the Job Title as the subject of the email.

Note: Please read and follow the instructions carefully to avoid being disqualified.


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