Front Desk Officer at Afobec

Afobec produces quality purified drinking sachets and bottled water. It supplies to customers wholesale. It's customers include hotels, eateries, fast food, pop-shop resellers, and individual bulk buyers. At the heart of Afobec is a grassroots movement for empowerment to better the health and life of people in society.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Ubahadara, Nempi, Oru West LGA, Imo
Employment Type: Full-time (In person)
Reporting to: Administrative Officer
Employer Industry: Production and Manufacturing
Working Week: Monday to Saturday; 8:00 am - 4:00 pm

Job Purpose

• The Front desk Officer will be the first point of contact for all the company’s customers, and visitors and will respond to inquiries concerning all products.

Duties and Responsibilities

• Take order inquiries both online and offline from customers
• Confirm order payments made by customers either online or offline
• Receive letters, packages, mail orders, etc., and distribute them to the appropriate desk.
• Monitor office supplies and raw materials for production and place orders when necessary.
• Liaise with the administrative officer to manage drivers' supplies, cleaners, and security officers.
• Record and report office expenses and costs daily, weekly, and monthly and report to the administrative officer.
• Schedule travel arrangements, and logistics and manage itineraries for employees and the Managing Director.
• Manage logistics for employee training and development where and when necessary

Requirements
Qualifications Required

• Minimum of OND or equivalent in any discipline, preferably Mass Communication, Public Relations, Secretarial Studies, or Office Administration.
• Ideally, 2- 3 years of experience working as a front desk officer with a reputable organization. (Experience in a water company or banking is strongly preferred).
• Relevant certification will be an added advantage).

Skills Required:

• Working and practical knowledge of computers and the internet.
• Excellent knowledge and use of Microsoft office packages (Excel, word, etc)
• Hands-on experience with office machines such as photocopiers, printers, scanners, etc.
• Working knowledge of modern work tools such as google workspace, WhatsApp for business, etc.

Competences Required:

• Excellent customer service abilities.
• Attention to detail
• Good with numbers and basic mathematical calculations
• Good dress sense and amiable personality
• Great interpersonal and communication skills
• Good time-management skills
• Friendly, patient and reliable with a high level of maturity, empathy and emotional intelligence.

Job Expectations
We expect that for this role, there should be:

• 100% timely response to inquiries
• Quick replenishment of materials when needed

Working Condition

• This job requires a lot of physical interaction with people. It may be the best fit for an outgoing person who genuinely loves to interact with people a lot.

Job Perks And Compensation

• N30,000 (net) per monthly salary
• Health Insurance (HMO)
• Year-End Bonus (Christmas Bonus).

Application Closing Date
4th December, 2022.