Community Manager at United Wellness Stores Limited

United Wellness, a startup community pharmacy brand based in Lagos, Nigeria, is recruiting suitable candidates to fill the position below:

Job Title: Community Manager

Location: Lekki Phase I, Lagos
Employment Type: Contract

Job Overview

• We are looking for a quaified Community Manager to join our team. If you are a tech-savvy professional, experienced in social media management, content creation, PR and promotional events, we would loveto work with you!
• Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.
• Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities

• Set and implement social media and communication campaigns to align with marketing strategies.
• Provide engaging text, image and video content for social media accounts.
• Respond to comments and customer queries in a timely manner.
• Monitor and report on feedback and online reviews.
• Organize and participate in events to build community and boost brand awareness.
• Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
• Liaise with Development and Sales departments to stay updated on new products and features.
• Build relationships with customers, potential customers, industry professionals and journalists.
• Stay up-to-date with digital technology trends.

Requirements and Skills

• B.Sc Degree in Marketing or relevant field with at least 1 year experience
• Proven work experience as a community manager
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent verbal communication skills
• Excellent writing skills
• Hands on experience with social media management for brands
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels
• Attention to detail and ability to multitask

Application Closing Date
20th December, 2022.

How to Apply
Interested and qualified candidates should send their Resumes along with a Cover Letter to: [email protected] explaining why they would be a perfect fit for the role.