Mel Educational Services is an education consultant that recruit student to schools in Australia, Canada, New Zealand, Uk, Ireland, etc.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Employment Type: Full-time
- Providing complete information about the product to the customer.
- Solving all product or service related issues of the customers.
- Preparing the Customer Service Guidelines
- Training customer care staff on customer service protocol
- Building relationships with customer care team members to maximize team productivity
- Monitoring customer and staff interactions using client relationship management software
- Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
- Making products and services reports by collecting and analysing the information provided by the customers.
- Candidates should possess a Bachelor's Degree with 1 - 3 years work experience.
N45,000 - N50,000 Monthly.
Application Closing Date
29th November, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.