Food & Beverage Store Manager at the Borough Lagos

The Borough Lagos - Nestled in the heart of Lagos, our boutique hotel offers unparalleled luxury and service. Whether you’re in Lagos working, relocating or traveling with your family, our boutique hotel will delight you with plush amenities with upscale décor. The Borough Lagos is already the trusted choice for the world’s leading corporations, international organizations, and discerning private clients who want to relax in the stylish comfort and feel of their own home while on a long or short stay in the Lagos area.

We are recruiting to fill the position below:

Job Title: Food & Beverage Store Manager

Location: Victoria Island, Lagos
Employment Type: Full-Time
Level: Senior Manager/Supervisor

Job Brief

• We are looking for a results driven Store Manager to be responsible for the overall store management.
• The candidate should be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.
• Store Manager responsibilities may include supervising assistant store managers.

Responsibilities

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Be a shining example of well behavior and high performance.
• Additional store manager duties as needed.

Requirements and Skills

• B.Sc in Business Administration or relevant field.
• Proven successful experience as a Store Manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills

Application Closing Date
Not Specified.