Customer Service Support Officer at a Reliable Logistics & Transportation Company - Osun & Oyo

We are a reliable transportation company, we will handle all the logistics for you. We can help protect your cargo.

We are recruiting to fill the position below:

Job Title: Customer Service Support Officer

Locations: Ibadan - Oyo & Osun
Employment Type: Full-time

Responsibilities

• Manage incoming chats/ calls to achieve Sales/metrics
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies.

Requirements

• Candidates should possess an OND qualification with 1 - 3 years relevant work experience.

Salary
N120,000 - N135,000 Monthly.

Application Closing Date
27th December, 2022.