Billing Analyst at Ibadan Electricity Distribution Company (IBEDC)

Ibadan Electricity Distribution Company (IBEDC) Plc - Headquartered in Ibadan is responsible for electricity distribution within the south western zone (Oyo, Ogun, Osun and kwara as well as some parts of Kogi, Ekiti and Niger states). We are an organization with a focus on delivering excellent service to the customers and providing customer satisfaction through reliable power distributions.

We are recruiting to fill the position below:

Job Title: Billing Analyst

Location: Ibadan, Oyo
Employment Type: Full Time

The Role

• This job holder provides operational support and control to other Billing Operations Units and Management Information System (MIS) reporting to internal and external stakeholders in achieving business objectives.

Job Responsibilities

• Build and develop customized reports to support analytical needs of internal and external stakeholders.
• Develops new or update existing reports for business enhancement   
• Generates periodic and ad-hoc reports for internal and external stakeholders.
• Review of generated report for correctness before rendition
• Provides operational support for request for archived database reports
• Ensures revenue assurance by confirming debt factored, direct payment, and account adjustment against source documents.
• Ensures data integrity by checking for the correctness of input data on CMS.
• Provides general operational support for users of CMS.
• Reviews and call-over daily activities of operators on CMS and escalate exceptions appropriately.  
• Confirms delivery of Bill Summary via SMS and e-Bills via email to customers.
• Performs other Ad-hoc assignments as defined by Lead, MIS/ Operations Support.

Job Requirements

• A good Bachelor's Degree in Business disciplines or any related field.
• A Master’s Degree in a Business-related field is required.
• Membership of a professional body in the Management or Marketing field is required.
• At least 6 years post qualification experience of which at least 3 years must have been in billing or prepayment operations in utility company.

Application Closing Date
Not Specified.