Front Desk Manager at Mactay Consulting

MacTay Consulting - We are one of the first and leading management consulting firm in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Title: Front Desk Manager

Location: Okitipupa, Ondo
Employment Type: Full-time

Responsibilities

• Receive, dispatch and logging of incoming/outgoing mails timely and professionally.
• Maintain an organized and comprehensive filing system with documentation of all schedules and transactions especially tracking of logs.
• Monitoring of daily rated/casual staff registers.
• Accept and vet application contract documents from licensees.
• Works within allocated budget for the front office.
• Operate all aspects of front office Information system including reports and review.
• Receive and resolve all guest problems quickly, efficiently and courteously.
• Process, update and relay timely information to appropriate personnel/offices.
• Ensure implementation of all company policies and regulations.
• Monitor all guest request for processing, handle complaints and specific customers request courteously.
• Receive and document all incoming calls.
• Process all documents received for proper record updates.
• Review front office log book and guests feedback on daily basis.
• Perform other duties as may be requested by management

Requirements

• First Degree in any field with a Second Class Lower minimum.
• A minimum of 2 years of experience as a front desk manager.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• The ability to provide exceptional customer service.

Salary
N150,000 net and other benefits.

Application Closing Date
30th November, 2022.