Customer Relations and Transaction Specialist at Furex Technologies

Furex Technologies is an innovative, technology-driven company that has existed for five years. It builds industry-leading products that offer crypto-to-crypto swaps, allow consumers and merchants to deposit their coins, and buy/sell digital assets like bitcoin, Ethereum and gift cards on secure and easy-to-use interfaces.

We are recruiting to fill the position below:

Job Title: Customer Relations and Transaction Specialist

Location: Lekki / Ajah - Lagos
Employment Type: Full-time
Department: Customer Service

Summary of Function

• The Customer Relations and Transaction Specialist is responsible to manage client transactions with the organization while delivering quality service within defined timeline.

Job Functions
Customer Service Units & Bitcoin Account Management Unit:

• Monitor and Supervise Transactions
• Ensure Clients get Timely Response to all Enquiries for Bitcoin, USDT, Crypto
• Generating and Manage Reports

Giftcard Transaction Specialist Unit:

• Adding clients that want to trade bitcoin and crypto generally to the bitcoin groups created for the CTRS operations.
• Trading Gift cards daily
• Generating and Manage Reports

Finance Unit:

• Monitor Day to Day operations in the department
• Reconciling payments to ensure the accounting system reflects the correct transactions.
• Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
• Validate Withdrawals of and for Customers
• Ensure Cashflow is stable
• Process timely payments for all Clients
• Generating and Manage Reports
• Candidate should be around Lekki / Ajah

Qualifications

• Candidates should possess an OND with 0-1 year work experience.

Application Closing Date
4th December, 2022.