Claims Officer at Addosser Insurance Broker Limited

Addosser Insurance Brokers Limited is a member of the Nigerian Council of Registered Insurance Brokers (NCRIB) and we are fully licensed by National Insurance Commission (NAICOM) to provide adequate and affordable insurance protection in the best interest of individuals, corporate institutions, SMEs and Retail clients.

Our focus is to deepen insurance penetration in Nigeria by making insurance easy, simple and accessible to all walks of life especially to the grassroots. We have superb relationships with various underwriters and pride ourselves in the ability to shop for the best combination of cover at competitive rates tailored to meet the needs of clients.

We are recruiting to fill the position below:

Job Title: Claims Officer

Location: Lagos Island, Lagos
Employment Type: Full-time

Responsibilities

• Responsible for all claims request and processing forboth captive and non – captive clients.
• Conduct field inspection of claims and guidecustomers to manage losses and respond appropriately.
• Ensures customers claims are not repudiated especially where cover is valid
• Escalate issues as appropriate
• Advice, guide and manage clients, relationship officers, PSOs, Telesales officer etc on claims matters for revenue generation.
• Manage Loss Adjusters, Assessors, and Claims settlement officers.
• Identification of business or risk potentials that can easily crystallize to claims and referring same to PSO
• Support clients in every claims events. Both Life claims, General business claims and HMO claims.
• Visitations of customers who suffered claims with the aim of solidifying AIBL relationship for business continuity.
• Assist other units and personnel as may be assigned from time to time

Person Specification

• A Degree in Insurance or Actuarial Science or any business field.
• A minimum of DipCII certification is required
• 2-4 years relevant experience in the Insurance industry is required.
• Excellent negotiation skills with Loss Adjusters and Assessors
• Good knowledge of market dynamics influencing adequate and prompt claims settlements.
• Ability to understand and interpret all insurance terms and conditions as are created in every policy documents
• Envisage every loss potentials and the levels of risks and clearly respond to inform all stakeholders what is covered and what is not covered at all time.
• Ability to support clients in every claims events. Both Life claims, General business claims and HMO claims.
• Visitations of customers who suffered claims with the aim of solidifying AIBL relationship for business continuity.

Application Closing Date
4th December, 2022.