Sales Specialist (Account Manager) at Layer3

Layer3 is one of the fastest growing network and security infrastructure companies in West Africa, providing award-winning services, including managed and cloud services, network security, IT infrastructure management, virtualization and mobile device management solutions. Our unique model integrates best-of-breed technologies from global leaders such as Juniper Networks, Blue Coat, Polycom, AirWatch, F5, Extreme Networks and VMware, coupled with our next-generation metro fiber networks, to offer unparalleled services and after sales support to some of the most demanding customers.

We are recruiting to fill the position below:

Job Title: Sales Specialist (Account Manager)

Location: Abuja

Job Description

• The Sales Specialist or Account Manager is responsible for managing accounts (customers), establishing and maintaining a long-term relationship with accounts and maximizing sales opportunities within them.
• He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.
• The Sales Specialist will hold an end to end process ownership of all Layer3 client’s life cycle from Prospecting, Acquiring, Conversion (closing the deal), Retention and Loyalty.
• He/she must be energetic, detailed, and customer focused person with the ability to prioritize work, liaise with team members, and work as an individual to achieve targets and complete goals.
• The primary objective is to develop strategic partnerships with key account decision makers to drive revenue and position Layer3 for larger wins in the future.

Duties

• Focusing on growing and developing existing clients, together with generating new business.
• Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
• Meet and exceed yearly sales target.
• Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
• Analyze customer needs and identify product solutions to fit needs, desires and budget.
• Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
• Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Write business plans for all current and opportunity tender business.
• Develop long-term relationships with customers
• Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;
• Calculate and issue client quotations;
• Negotiate tender and contract terms to meet both client and company needs;
• Administer client accounts;
• Analyzing costs and sales
• Record and maintain client contact data
• You will act as the key interface between the customer and all relevant divisions.

Qualifications

• University Degree or its equivalent, preferably in Business Management, Computer / Electrical / Electronics Engineering or Computer Science is required.
• Three or more-year(s) field sales and account management professional experience with an ICT Solutions Provider.
• Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Cisco and VMware will be an added advantage.

Skills:

• Strong account management and relationship building skills.
• Experience of managing major national accounts.
• Entrepreneurial mindset
• Highly self-motivated.
• A solid sales background;
• Ability to research and quickly disseminate information
• Excellent customer service skills
• Excellent skills in business and report writing
• Excellent communicator
• Sound judgment and good business sense
• Team working ability
• The ability to build relationships with clients quickly
• Analytical and problem-solving skills
• Resilience and tenacity
• Independence.

Application Closing Date
Not Specified.