Digital and Marketing Operations Officer - Western Africa at Qatar Airways

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 160 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

We are recruiting to fill the position below:

Job Title: Digital and Marketing Operations Officer - Western Africa

Job ID: 183042
Location: Lagos
Category: Corporate & Commercial

About the Role

• Takes the initiative to execute all required Digital & Marketing Campaigns activities, as well as B2B & B2C activities to support meeting the key KPIs of Revenue, Brand awareness, corporate penetration, Digital Direct and Loyalty.
• Monitors closely the day to day Digital and Marketing Campaigns ensuring that regular tracking is managed and reported to the leadership teams in the Regions and Head Office.

Job Accountabilities

• Planning and implementation of promotional offer, value-add and ancillary product propositions, and loyalty initiatives to achieve revenue, yield improvement, and digital penetration targets
• Act as the subject matter expert on the assigned countries’ B2B & B2C campaign process and tools
• Ensuring the implementation of the end-to-end campaign processes and procedures that support all B2B & B2C campaigns / activities are as per the agreed SOP and QR Standards
• Collaborate with key internal stakeholders (for assigned countries such as Loyalty, Digital Direct, Digital & Marketing Operations) to maintain campaign processes and requirements to support collaboration and communication among the Digital & Marketing Campaign Hub.
• Manage, coordinate and communicate with external stakeholders (media agency / suppliers/ publishers/ partners) on deployment of all B2B & B2C campaigns for assigned countries
• Analyse web traffic data and ROI of all digital marketing activities/campaigns and provide the summary reports to the Management.
• Initiate effective marketing planning and measurement tools/processes as well as deliver standardized reports based on clearly set KPIs and metrics for all B2B & B2C campaigns.

Be part of an extraordinary story:

• Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualifications

• Bachelor's Degree or Equivalent with Minimum of 3 years of job related experience
• Strong experience required in Marketing as well as Digital environment.
• Previous experience in Digital marketing is essential.
• Experience in corporate business acquisition, partnerships and Loyalty marketing is required.
• Overall marketing fundamentals including Brand awareness techniques.

Application Closing Date
19th December, 2022.