Market Place Manager at Saro Digital

Saro Digital is recruiting suitably qualified candidates to fill the position below:

Job Title: Market Place Manager

Location: Lagos
Employment Type: Full-time

Job Description

• The Market Place Manager (MPM) will be in charge of our Market Place Ecosystem. The MPM onboards vendors, creates products assortment, matches sellers with buyers and the delivery of service in line with the SLA with the Vendors.
• This role is very critical as it's the moment of truth for the business and quality of service delivery must be at top level in growing the Ecosystem of buyers and Sellers.
• The MPM will conceptualize and develop processes for operationalizing the Market place that will ensure customers satisfaction and SD as the choice marketplace for farmers, inputs service providers and Off takers respectively

Duties / Responsibilities
Market Place Development and Efficient Running:

• The MPM will conceptualize the Market place design, interaction within the Ecosystem and the different processes that guides its operation. He/ She will work with the IT in creating the right marketplace that is user friendly and delivers on the marketplace objective

Vendor Management:

• The MPM will sign and Onboard Vendors on the marketplace, draws up and ensure execution of SLA's that delivers value to the Audience.
• He/ She will organize periodic review of vendors to track performance, dismissal, commission and general performance in line with the agreed KPIs

Driver of Corporate Culture:

• The MM will be responsible for driving corporate culture through shared vision and team building activities. Thus, motivating her team to accomplish business goals and objectives of the department

Channel and Ecosystem Interaction:

• The day to day running of the marketplace, Products displays, Pricing, Assortment, Response time to request and delivery of services in line with the SLA.
• The MPM tracks sentiments around price, service quality, delivery and customer satisfaction in further sharpening our value proposition to the customers.
• He/ She works cross functionally with the Marketing Manager and the Saro Digital Lead in ensuring competitiveness of offering and delivery to the customers

Growth Champion:

• The MPM will market the markets place to TA's to drive onboarding, recruitment and growth of customer share of business on the market place.
• He/ She will design and implement promotional campaign aimed at recruitment, retention and grow customers interaction on the Market place.

Others:

• The MPM will perform other tasks as assigned by the Group Marketing Execs & SAI MD and SAI Board
• He/ She will ensure Performance management in the department is done as and when due.
• He/ She will be responsible for the Saro Brand management in the public Space
• The MPM will be responsible for managing the day to day running of her agents and the marketplace

Education and Experience

• 2nd Class Upper from a relevant course of study, MBA will be an Advantage
• A minimum of 10 Years at Business Management Level
• Experience in Digital Market place will be an advantage
• Goods knowledge and use of Microsoft Office packages & ERP systems (Knowledge of Navision& SharePoint will be an added advantage).
• Age Requirement: 32-45 years

Application Closing Date
18th December, 2022.