Provider Relations Associate at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Provider Relations Associate

Location: Lagos
Employment Type: Full Time

Description

• The Provider Relations Associate is in charge of interacting with our medical providers, educating them on our processes, resolving escalations, and renegotiating appropriate tariffs with our providers.

Responsibilities

• Negotiate tariff with prospective healthcare providers
• Renegotiate tariff with existing healthcare providers
• Upload agreed tariff on respective providers’ profile on the admin dashboard
• Resolve all internal and external tariff escalations for renegotiations promptly
• Engage and acquire prospective providers
• Train providers on accessibility and operations of the provider portal
• Ensure credentialing and documentation of acquired providers
• Upload claims of providers on the admin dashboard
• Respond and resolve complaints from providers promptly
• Communicate with respective stakeholders changes to a provider’s status

Requirements

• Minimum of a First Degree in Medicine
• Experience in the healthcare industry is an added advantage.
• Basic proficiency in the use of Microsoft Office tools
• Strong negotiation and relationship management skills.
• Excellent communication skills.
• Willingness to travel when required.

Benefits

• Work alongside & learn from best-in-class talent 
• Join a market leader within the healthcare space
• Work remotely
• Attractive Salary & benefits
• Free office lunch
• Fantastic work culture
• Great work-life balance

Application Closing Date
Not Specified.