Branch Manager at Capital Luxury

Capital Luxury Global Resources is a multifaceted and prestigious company with a commitment to provide unlimited luxury products and services. As a global luxury group, our innovative and creative energy brings luxury into everything we do. Because we’re luxury experts, we’ve built bridges connecting us with the world’s best luxury brands and professionals to better serve our customers. Our projection has redefined luxury in our own words and style so we can make a big difference. Whether you’re looking for luxury in Automobiles, Hotels, Entertainment, Transportation, Real Estate or foods for your everyday living, Capital Luxury has made a commitment to keep you living in the lap of luxury.

We are recruiting to fill the position below:

Job Title: Branch Manager

Location: Abuja (FCT)

Responsibilities

• Ensure that procedures are followed and adjusted when required
• Act on and solve operational problems
• Establish senior management relationships with the customers of the branch
• Ensure that customer management information is made, and that reporting to customers is made during business review meetings, that are based on agreed KPI's
• Ensure customer complaints and claims are handled correctly
• Generate additional business from existing customers
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Identify competition and adopt strategies to remain in business and ahead.
• Implement Customer relations strategies designed to retain old customers and attract new ones.
• Secure charter and other services for the company.

Requirements

• A Bachelor's Degree in Business Administration or Public Administration.
• At least 5 years of work experience in the same capacity.
• Strong people skills.
• Keen attention to detail.
• Good leadership and management skills.
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• Computer literate and basic Math skills.
• An ability to identify weaknesses and provide coaching where necessary.

Application Closing Date
9th January, 2023.