Product Manager at Microsoft Nigeria

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. 

At Microsoft our mission and values are to help people and businesses throughout the world realize their full potential.

We are recruiting to fill the position below:

Job Title: Product Manager

Job Number: 1504245 
Location: Multiple Locations, Nigeria
Travel: 0-25 % 
Profession: Engineering
Role type: Individual Contributor 
Employment type: Full-Time 
Work site: Up to 100% work from home

Responsibilities

• You will dig deep into the technologies as a Subject Matter Expert.  
• You will understand the story behind our security solutions, and tell it both internally and externally at events like Ready, Ignite, Tech Summits, etc.   
• You will help our customers understand how to validate successful deployments and to interpret detections and alerts.  
• You will recognize our customers’ needs, and how these needs drive or don't drive deployments/usage, and what blockers exist.  
• You will work closely with engineering, sales, and support teams to handle customer inquiries and incidents raised through customer interaction channels by addressing questions directly or routing to the appropriate resource and tracking to resolution.  
• You will find blockers, bugs, and feature opportunities and partner with our engineering teams to resolve issues and drive fixes into future products.  
• You will tell the customer story internally to drive the evolution of our products.  
• You will contribute to the technical documentation for our products, writing blogs, troubleshooting guides, reference architectures, playbooks, scripts, etc.   
• You will keep your demo/lab environment up to date for effective demonstration, problem-solving, and learning 

Qualifications

• Advanced skill in Microsoft Azure security products/services.  
• 3+ years of program management experience working with multiple stakeholders.   
• 3+ years of experience working with technical team members.  
• Technical knowledge in Networking and Security  
• Excellent communication skills with the ability to work well within geographically dispersed teams  
• Ability to understand business objectives and focus to deliver success.  
• Ability to build deep technical relationships with internal teams and customers.  
• Experience with producing technical documentation such as writing blogs, webinars and playbooks  

Application Closing Date
Not Specified.