Benefits Administration Officer at TotalEnergies

Workforce Group - Our client, TotalEnergies, is a global multi-energy company producing and supplying energy: oil and biofuels, natural gas and green gas, renewables and electricity. Over 100,000 employees are committed to energy that is ever more affordable, clean, reliable and accessible to as many people as possible. As a company with over 500 professions in more than 130 countries, TotalEnergies places sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of populations by offering high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development.

They are recruiting to fill the position below:

Job Title: Benefits Administration Officer

Location: Lagos
Employment Type: Full Time

Job Summary

• To manage and administer the benefits of all members of the Pension Scheme (active and retired)
• To verify and process annual pension benefits of over 500 pensioners.
• To provide support to the HR and Administrative functions in the Company.

Job Responsibilities

• Manage the receipt and reconciliation of monthly scheme member data from the Sponsor Company.
• Manage and report information on annual pensioner verification exercises pre & post retirement of members.
• Facilitate remittance of accrued pension transfer to PFAs and beneficiaries in accordance to verified TVF information provided from Sponsor Company and PENCOM Guidelines.
• Facilitate payment of guaranteed pension to beneficiary(s) of deceased and act as processing contact for burial assistance payment accomplished by the Sponsor Company.
• Verify and ensure prompt payment of members pension and commutation benefits and follow up on delays in same.
• Prepare letters of tax exemption, visa support, Introduction, and other relevant letters to support pensioners.
• Co-ordinate all communications and correspondences to pensioners as necessary.
• Contribute in an advisory capacity as regards benefits calculation and interpretation of Pension Reform Act as required.
• Participate in data gathering and research to improve benefit administration.
• Maintain all databases, records and reports necessary for proper administration of the scheme members’ benefits.
• Coordinate pensioners’ annual lifestyle seminar, stakeholder’s forum, retirement seminars, scheme member sessions, & all scheme member related meetings and activities.
• Manage and propose areas of continuous engagement with the pension scheme members,
• Manage and coordinate the Company newsletter publishing to the scheme members on a quarterly basis.
• Prepare all procedures necessary to the facilitation of Benefits Administration.
• Prepare weekly, monthly, quarterly, and annual department reports to Management, Regulators and the Board as required.
• Maintenance of the Helpdesk log for inquiries, concerns & requests of scheme members.

Job Requirements

• B.Sc Degree or equivalent in a numerate discipline
• Minimum 5 years post BSc work experience
• Experience working in Benefits Administration and Customer Service/Relationship Management in a PFA is an advantage
• Good understanding of state and federal pension laws and regulations, including National Pension Commission guidelines and regulations
• Good Microsoft Office skills
• Excellent interpersonal, written and communication skills
• Ability to work with little supervision and manage under pressure.
• Ability to maintain highest level of confidentiality
• Good analytical skills and strong attention to detail.

Other Requirements:

• Analytical Skill, Relationship Management, Customer Service, Benefit Administration.

Application Closing Date
Not Specified.