Front Desk Supervisor at an International Hospitality Company - People2profit-NG

People2profit-NG - Our client, an International Hospitality company, is recruiting suitable candidates to fill the position below:

Job Title: Front Desk Supervisor

Location: Sangotedo / Ajah, Lagos
Employment Type: Full-time

Job Brief

• Our client requires the service of a Front Desk Supervisor to join its team. You are to ensure that the task of ensuring that the facility runs smoothly is achieved.

Job Responsibilities

• Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs.
• Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff.
• Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary.
• Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports.
• Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill.
• Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest.
• Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties.

Qualifications / Requirements

• OND / HND / B.Sc in any field related to Business, Tourism or Hospitality.
• 7 - 10 years experienced as Front desk officer/supervisor.
• Supervisory experience or strong leadership qualities.
• Two or more years of experience working in a hotel.
• Strong attention to detail and ability to meet deadlines.
• Commitment to delivering excellent customer service.
• Good communication and correspondence skill.
• Ability to Influence.
• Personal grooming and organizational skill.
• Candidates must live on the ISLAND for ease of commuting to Ajah.

Salary
Very Attractive

Application Closing Date
26th January, 2023.