Order Management Specialist at Electronic Payplus Limited (Epayplus)

Electronic Payplus Limited is a customer focused, smart card and payment solution service provider incorporated in 2004.The company commenced operations in 2005 with POS terminal deployment and changed its line of business to Smart card production and personalization in 2009. Electronic Payplus Limited is known for its world class service delivery, and has been doing business in both the financial and non-financial sectors of the Nigerian economy as well as in regions beyond Nigeria.

We are recruiting to fill the position below:

Job Title: Order Management Specialist

Location: Ibeju-Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Preparing and sorting documents for data entry
• Entering data into database template and checking to ensure the accuracy of the data that has been inputted
• Responsible for entering of card manufacturing data from source documents within time limits and report adequately.
• Resolving discrepancies in information and obtaining further information for incomplete documents
• Creating data backups as part of a contingency plan
• Responsible for all aspects of order processing. This includes everything from entering new orders to inspecting shipments to managing customer satisfaction and more.
• Must verify all job orders and ensure it is properly requested before giving a go ahead to the team to commence operations.
• Work with other departments as needed and direct vault & Logistic personnel to get shipments out.
• In charge of Card manufacturing and personalization materials are well managed from beginning to the end of the operations.
• Work with the team to ensure that all required materials for the order are available and in good condition before commencement
• Prepare and present the daily, weekly, and monthly manufacturing plan reports with the AM, HOD, GH and ED of operations.
• Ensure that the Machine operators, and other staff related carry out the required tasks appropriately.
• Ensure strict adherence to the Quality Control Procedures.
• Full compliance with the Standard Operating Procedure, PCIDSS and Information Security Policy.
• Handles all Administrative duties of the production department and must ensure that the card request and delivery forms are filed appropriately in the right locations.
• Must ensure that all operational staff in production department, most especially the manufacturing staff comply with requirements for order management (QC and Machine Operators)
• Any other role as may be directed by the Production Manager.

Qualification / Experience

• University Graduate or its equivalent
• Must have at least 3 years relevant experience on a similar job within the card manufacturing environment

Key Skills & Competencies:

• Confidence
• Excellent technical skills
• Organizational skills
• Planning skills
• Interpersonal skills
• Communication skills
• Problem-solving skills
• Team working skills
• Attention to details
• Competent in the use of Excel.

Application Closing Date
20th January, 2023.