Application Support Officer (Insurance) at JTB Human Capital Management

JTB Human Capital Management - Our client, an indigenous software development firm in Lagos-Nigeria with over 18 years of delivering top-notch customized business solutions to leading businesses in the Financial, Insurance, and Healthcare Industries among others, is recruiting to fill the position below:

Job Title: Application Support Officer (Insurance)

Location: Ilupeju, Lagos
Employment Type: Full-time

Role Summary

• To ensure that the Line of Business Insurance Application is continually enhanced and available to Support the organization’s Business and effectively implement the automation of new processes and support the availability, usability, and enhancement of existing processes that sustain the organization's growth and underwriting operations.

Job Responsibilities

• Assist in planning, coordinating, and supervising all activities related to the design, development, and implementation of the systems and software applications on the Core Insurance platform.
• Assist in developing integration services using APIs to interface with 3rd party applications.
• Design technical solutions including high-level (entity- relationship, data flow) to low-level (field structures, database schemas) design on MySQL and MSSQL database platforms.
• Build, configure or customize the technical solution (technical code components and services)
• Ensure compilation of code and components into the application, manage automation, and monitor application integration as code iteratively goes through assembly and product testing.
• Assist in developing service acceptance criteria. Propose performance levels for new service.
• Review and verify service requirements with users. Agree and document service acceptance criteria.
• Assist in developing prototypes (to improve envisioning and communication) and proof-of-concept systems (to test the technology) to validate potential solutions.
• Management and Delivery of application services while tracking and ensuring all application defects and requirements are promptly resolved.

Job Requirements

• Bachelor's Degree in IT / Computer Science, Numerate Science or related field.
• 3+ years of Experience in supporting business-critical applications.
• Experience in .NET, MSSQL, and SQL database programming languages.
• Familiarity with JavaScript, CSS and HTML, and XML.
• Familiarity with REST and Soap Web services.
• Exceptional analytical and conceptual thinking skills.
• Strong written and verbal communication ski Ils including technical writing skills.
• Experience creating detailed reports and giving presentations.
• Intermediate competency level in Microsoft applications including Word, Excel, and Outlook.
• Excellent planning, organizational, and time management skills.

Salary
N150,000 - N300,000 / month.

Application Closing Date
27th June, 2023.