Ntel is Nigeria’s most revolutionary telecommunications company which provides 4G LTE Advanced network that delivers superfast call-connect times, crystal clear Voice over LTE and extraordinarily high internet access speed. Our aim is to redefine the Nigerian telecommunications landscape and enrich the lives of Nigerians by delivering the most advanced communications technology across the largest possible network coverage in the most effective, valuable and satisfying manner.
We firmly believe that by delivering superb and unparalleled broadband-based mobile services, we can help individuals and enterprises harness the power of connectivity and maximise their potentials. This belief is pursued and sustained by anchoring our activities on the fundamental LIVE principle- leadership, innovation, value and experience.
We are recruiting to fill the position below:
Job Title: Social Media Analyst
Location: Ikoyi, Lagos
Employment Type: Full-time
Responsibilities
Develop content for and monitor online and social conversations and actively participate in them to build brand visibility, thought leadership and solve consumer issues
Generate, edit, publish and share daily comments and content (original text, images, video or HTML) that builds meaningful connections and addresses issues for application users
Prioritize key issues and needs, lead the ideation process to support the creation of multiple solutions
Assist in production and writing knowledge base articles
Capture and analyze the appropriate social data/metrics, insights and best practices, and then acting on the information
Maintain a cohesive strategy across all platforms to increase our brand awareness
Coordinate with theline Managerto design advertising campaigns
Research how emerging social networks and features can benefit our company
Identify habits of our online customers and suggest ways to reach a broader audience
Build and support SEO (Search Engine Optimization) strategies, including optimizing keywords in content marketing projects
Understanding of integrated marketing communications and the digital media landscape
Knowledge of social media legal guidelines
Experience planning social media programs
Experience writing, editing and crafting content for the social media space
Excellent writing, editing (photo, video/text), presentation and communication skills
Mastery in and passion for all social media channels
Must have active social media accounts
Knowledge of email and web based tools, CRM tools
Ability to handle multiple “priority” projects simultaneously and meet established deadlines
Ability to interact with app users to provide and process information in response to inquiries, concerns, and requests about products and services
Excellent writing, editing (photo/video/text), presentation and communication skills
Ability to work independently, take a concept and run with it, whilst keeping team members in the loop on progress and feedback/support needed.
Great organizational skills to work simultaneously on numerous digital
Objectives in a comprehensive method
Excellent customer service skills; a strong desire to help people
Proactively escalate issues, observations, opportunities, and insights to the engineering group.
Good knowledge and understanding of Customer needs.
Minimum Requirements
Minimum of First Degree in Marketing, Communication or Advertising
First Degree in any field
MBA or Masters in a related field is desirable
At least 5 years relevant work experience.
Fluent in English.
Skills / Physical Competencies:
Strategic Thinking
Stakeholder management skills
Good Communication skills
Innovative skills
Social Media skills
Interpersonal skills
People Management skills
Ability to lead change
Research/Analytical skills
Presentation skills.
Quality / Technical Competencies:
Computer & Information Technology Appreciation
Use of social media and best practise.
Application Closing Date
31st January, 2023.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note: Candidates should please save their CV with their full names.