MMBA Programme Manager at Lagos Business School (LBS)

Lagos Business School is committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity relevant to Nigeria and Africa at large. We strive to be a world class business school which will have a significant impact on the practice of management.

We are recruiting to fill the position below:

Job Title: MMBA Programme Manager

Location: Lagos

Purpose of Position

• To provide proactive administrative support and ensure efficient delivery of quality academic service to the Modular MBA participants.

Essential Duties / Roles and Responsibilities

• Provide effective liaison between the faculty office, students, and other relevant organizations
• Manage up-to-date information on students and academic activities. Records management, including data filling, tracking, and retrieval, ensuring accuracy and accessibility.
• Manage registration and matriculation documentation. Maintain contact and assist in processing and collection of fees from students
• Plan weekly timetable (In-person and virtual) and maintain attendance records at lectures and other academic programmes.
• Process and issue identity cards, students’ administrative policy, and timetable that students will require from time to time.
• Ensure course materials are uploaded and available on the students’ Learning Management system.
• Process transcripts, statements of results, and certificates for students.
• Ensure the timely release of each semester’s result to students.
• Process and provide information on students’ performance for the Faculty, Senate, and any interested body.
• Manage the processes of MBA examination and re-take examinations.
• Provide support for faculty ceremonials such as convocation, inaugural lectures, valedictory lectures, etc.
• Manage ad-hoc and specific projects as assigned by the Head of the department from time to time
• Coordinate with the Accreditation office to ensure that the school meets the accreditation requirements of regulators.
• Assist faculty in the hosting of international programmes
• Continually update the unit’s standard operating procedures in line with international best practices.
• Provide effective liaison between the faculty office, students, and other relevant organizations 
• Manage up-to-date information on students and academic activities. Records management, including data filling, tracking, and retrieval, ensuring accuracy and accessibility.
• Manage registration and matriculation documentation. Maintain contact and assist in processing and collection of fees from students
• Plan weekly timetable (In-person and virtual) and maintain attendance records at lectures and other academic programmes.
• Process and issue identity cards, students’ administrative policy, and timetable that students will require from time to time.
• Ensure course materials are uploaded and available on the students’ Learning Management system.
• Process transcripts, statements of results, and certificates for students.
• Ensure the timely release of each semester’s result to students.
• Process and provide information on students’ performance for the Faculty, Senate, and any interested body.
• Manage the processes of MBA examination and re-take examinations.
• Provide support for faculty ceremonials such as convocation, inaugural lectures, valedictory lectures, etc.
• Manage ad-hoc and specific projects as assigned by the Head of the department from time to time
• Coordinate with the Accreditation office to ensure that the school meets the accreditation requirements of regulators.
• Assist faculty in the hosting of international programmes
• Continually update the unit’s standard operating procedures in line with international best practices.

Key Performance Indicators

• Feedback on students’ satisfaction
• Innovative ideas in the management of students
• Seamless flow in the academic timetable
• Downtime in the processing of participants’ results, transcripts, etc
• Accurate, timely, up-to-date information on participants
• Accuracy and timeliness of information prepared for standards regulatory agencies.
• Accuracy and timely processing of student transcripts
• Responsiveness to students’ inquiries.

Qualifications

• Good First Degree in any discipline.

Professional Qualification:

• An MBA is an added advantage. Or membership in relevant professional bodies.

Experience:

• Minimum of six years in an administrative or programme/project management position.

Required Competencies:

• Planning and coordinating skills
• Relationship management skills
• Excellent time management skills
• Excellent oral and written communication skills
• Flexibility: availability to work Saturdays
• High integrity, reliability, and confidentiality
• Basic accounting knowledge/debt management skills
• Working knowledge of MS office, PowerPoint, and Excel
• Customer service skills
• Records management skills

Application Closing Date
10th February, 2023.