Logistics Coordinator at HMD Nigeria

HMD Africa is the leading multi-brand distributor of machinery, equipment and parts in West Africa. Our comprehensive portfolio of premium brands is the industry reference. Founded in Lebanon in 1976, HMD evolved from a one stop shop for used machinery & parts to an international distribution company with a footprint in the Middle East, Africa, Europe and USA.

Since the year 2000, HMD has been focused on playing an integral role in the building of West African infrastructure, where we clearly positioned ourselves as the ultimate machinery solutions partner. HMD’s success is driven by its team of experts whose passion is to exceed all expectations and provide genuine after sales support. The core of HMD’s business is to understand customer needs and to provide quality solutions and services with professionalism and integrity. We strive not only to succeed but rather to be of value. Our ultimate goal is to uplift the machinery industry across Africa.

We are recruiting to fill the position below:

Job Title: Logistics Coordinator

Location: Lekki, Lagos
Employment Type: Full-time

Basic Responsibility

• Coordinate different Supply Chain activities affecting all stages of the order cycle, to ensure effectiveness, productivity, and internal/external customer satisfaction. Processes orders and optimize Shipping, Logistics, Freight Forwarding, Insurance, and Clearance resulting in cost efficiencies timely delivery.

Accountabilities & Responsibilities
Scope of Accountability:

• Support Supply Chain Director and BUs’ management with cost effective and timely logistics services for the Group.
• Coordinate, facilitate and optimize Shipping, Logistics, Freight Forwarding, Insurance, and Clearance to provide high level service achieving both Internal/external customers’ satisfaction.

Main Responsibilities
Duties include, but are not limited to the following:

• Plan, administer, and coordinate logistics activities of the full order cycle- from start to finish, to ensure meeting deadlines and satisfying customers.
• Coordinate with internal/external customers to understand and fulfil their requirements.
• Arrange with finance team the opening of LCs and follow up on payments to suppliers.
• Release shipping documents after careful revision to avoid delays and extra costs.
• Communicate with shipping lines and freight forwarders to ensure prompt delivery.
• Maintain an updated tracking sheet for all shipments, identify gaps, provide solutions, and share updates with stakeholders.
• Respond to customer inquiries on timely manner and refer clients to the appropriate channels.
• Address problems or complaints that may arise quickly and amicably.
• Manage the inventory in the free trade zones and monitor the same at business unit for optimised level.
• Continually review and optimize freight, insurance, clearance and transportation costs.
• Utilize logistics IT to manage the tracking of orders and optimize operations.
• Analyse all the phases of the order cycle and suggest process improvements to streamlines logistics activities.
• Comply with all regulations, laws, and policies to ensure smooth process.
• Maintain accurate records and accounts of deliveries through sound audit procedures.

Key Performance Indicators

• Achieve minimum stock level in business units
• Optimise shipping costs by supplier
• Reduce LC amendment charges
• Timely Delivery (Zero slippage).

Required Profile
Education:

• Bachelor's Degree in Purchasing & Supply or equivalent; CSC is a plus.

Experience:

• 2+ years of experience in similar role.

Technical Competencies:

• Strong knowledge of incoterms
• Solid knowledge of international forwarder’s law and shipping acronyms
• Solid exposure to documentary credits and LC.
• Strong organizational, problem‐solving, and analytical skills.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities.
• Acute attention to detail.
• Effective Time Management with demonstrated ability to Manage tasks effectively.
• Strong computer skills (use of Microsoft Office Products- Word, Excel, Power Point…).
• Good Negotiation Skills.

Leadership Competencies:

• Possess personal qualities of Integrity, Respect, and Commitment to corporate values and mission.
• Vision & Direction- Aware of development in the field; ability to plan own work, with high attention to details needed for flawless execution.
• Leadership- Focus on goals; commitment to drive execution.
• Change leadership- demonstrate positive attitude towards change; embrace and cascade change in own area.
• Creativity and Innovation- develop innovative solutions and working methods that add value to the organization; come up with new ideas and new ways to overcome obstacles.
• Talent development- develop self and share expertise and feedback with others.
• High energy with strong drive to achieve objectives; proactive to anticipate and overcome obstacles; high commitment and accountability for own work.
• Customer orientation, to meet customer expectations and build win-win long term relations based on trust.
• Solid Interpersonal, Communication, Collaboration abilities- carry on clear and effective written and verbal communication; demonstrate objectivity, openness and acceptance of others ideas.

Languages:

• Fluency in languages: English.

Other Requirements (Travel; Working Conditions, etc…):

• N/A.

Application Closing Date
10th February, 2023.