M&E Manager - HeRON at the International Rescue Committee (IRC)

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

We are recruiting to fill the position below:

Job Title: M&E Manager - HeRON

Requisition ID: req37609
Location: Yola, Adamawa
Sector: Health
Employment Category: Regular
Employment Type: Full-Time

Job Description

• The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

Contextual Background

• The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations.
• IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damaturu of Yobe State. Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods

Job Overview / Summary

• Since 2020, the Health Resilience of the Northeast (HeRON) project has been working alongside states and local government authorities in Borno and Yobe, strengthening their capacity to effectively deliver quality integrated primary healthcare, reproductive, maternal, and newborn and child health and nutrition services.
• In late 2022, HeRON conducted a health needs assessment in Adamawa state to ascertain the readiness of the health system to provide quality primary healthcare services for Internally Displaced Persons (IDPs), returnees, and vulnerable host community members.
• In 2023, HeRON will expand to Adamawa state to support the State Government in implementing a resettlement plan for IDPs across selected LGAs from dependency on emergency humanitarian aid to independent and self-sufficient residents of Adamawa state, and support the IDPs, IDP returnees, and vulnerable host community members have improved access to quality primary health care and Nutrition services.

Scope of Work

• Reporting to the HeRON Manager Yola-The Logistics Officer is responsible for the efficient and effective management of the HeRON’s fleet, warehouse, assets, and facility maintenance in the Yola Field Office (Adamawa state)
• The position will directly supervise IRC drivers.

Major Responsibilities
Technical oversight and M&E Skills:

• Support development, review, and implementation of project M&E systems/plans, SOPs, guidance, and measurement tools in line with the IRC MEAL Handbook.
• Closely work with the Senior M&E Manager HeRoN, Senior Program Manager HeRoN, and program team to ensure that all program team have tested standard monitoring tools that capture both activity and indicator progress over time.
• Ensure development and localization of Client Responsiveness Mechanism across HeRoN sites in Adamawa state.
• Develop tools that aid in documenting, storing, and sharing lessons learned that have implications for the refinement of best programmatic practice.
• Lead and assist the M&E officer in conducting reflective practice forums at the field office/ partner level and compile lessons from partner implementation processes.
• Update and provide data and information to the Senior M&E Manager and Senior Program Manager-HeRoN on IRC-HeRoN project performance indicators.
• Conduct data quality audits of partner data to identify and resolve systemic problems affecting data quality, document findings from data quality audits, and store them in project files to ensure collective and sustainable access.
• Support Senior M&E Manager-HeRoN and Senior Project Manager with the planning and implementation of project assessments.
• Work with program staff to ensure that the HeRoN work plans include monitoring activities (or that a stand-alone monitoring work plan is in place), is up-to-date and progress tracked.
• Design survey data collection tools and methodologies to ensure it captures protection mainstreaming issues, Washington disability questions, and IRC client responsiveness.
• Conduct field monitoring visits and document learnings and share lessons
• Work with M&E staff to track progress as against the project indicators and highlight actionable points for tracking and update.
• Facilitate planned surveys and proper engagement of external consultants (where necessary)

Information Management and Reporting:

• Responsible for HeRON monthly and/or quarterly performance indicator analysis
• Provide M&E inputs for regular analysis and action planning meetings to (1) compare data against project milestones, targets, and quality expectations across project sites; (2) identify issues requiring concerned staff attention.
• In liaison with the Senior project manager, contribute to Adamawa project internal and donor report compilations and analysis.
• Extract lessons learned from projects, systematically document stories of change across partners, and make them easily accessible.
• Support M&E Officer to ensure that data is collected and entered databases and/or tracking sheets, and/or the data platform on a regular basis.
• Organize and facilitate meetings with partners (SPHCDA) on M&E progress, challenges, and way forward.
• Coordinate data management, and ensure data is managed according to IRC protocols and best practice

Human Resources, Learning & Development:

• Coordinate, lead, mentor the M&E officer to foster timely and high-quality achievement, and an inclusive and respectful team climate.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures and communicate through words and examples a high standard of compliance with all applicable policies and regulations.

Coordination & Representation:

• Participate and provide technical support at Adamawa State MOH monitoring and evaluation activities/meetings
• Participate in program coordination meetings with the Adamawa program teams
• Participate at coordination meetings: All HeRON consortium coordination-related meetings, Field implementation meetings with program staffs, and any other relevant IRC internal meetings as required
• Participate at relevant external coordination meetings (relevant TWGs and Tsk forces, etc.) as required
• Facilitate field monitoring visits for internal and external stakeholders, when required.

Key Working Relationships

• Line Manager: Senior Project Manager Adamawa 
• Indirect / Technical Reporting: Senior Consortium M&E Manager.
• Position directly Supervises- M&E officer
• Key Internal Contacts: Country Program:  HeRON Managers Mubi & Yola, Consortium Management team, M&E officers, IRC M&E Coordinator
• Key External Contacts:  State/LGA MoH Officials, State PHCDA Officials, State MoH – HeRON Focal Persons, Adamawa IDP transition committee

Qualifications

• Bachelor’s Degree in (statistics, social science, public health, health economics, or related field). Master’s degree added advantage
• Minimum of 3 years experience managing M&E project components, preferably health-related projects
• Excellent database, data management, and data analysis skills, with experience using at least 2 software applications such as Microsoft Excel, Access, SPSS, and STATA.
• Experience with electronic/mobile data collection (E.g., Kobo Collect, Survey CTO, COMM Care) and GIS mapping.
• Proven technical skills in monitoring and evaluation, including experience with multi-sectorial and multi-donor-funded programs and experience with qualitative and quantitative data collection and analysis. Previous experience with USAID-funded projects is an added advantage.
• Proven abilities to develop monitoring plans, data collection, information management, use of databases, and analysis and performance monitoring.
• Strong analytical, quantitative, and qualitative research skills and M&E skills
• Problem-solving, decision-making, leadership, and good judgment skills. Ability to take initiative and independently respond to situations.
• Experience in consortium M&E work will be an added advantage.
• Ability to communicate effectively with managers, colleagues, partners, and clients.
• Strong commitment to IRC’s mission, purpose, and values.

Work Experience:

• Previous experience working closely with Ministry of Health officials and in policy development/Health Systems Strengthening

Demonstrated Technical Skills:

• Demonstrable technical expertise and working in a health system strengthening project
• Excellent monitoring and evaluation skills
• Excellent coordination and networking skills

Demonstrated Managerial/Leadership Competencies:

• Knowledge, skills, and experience in consensus building and partnerships.
• Demonstrated leadership, communication, and facilitation skills.
• Excellent interpersonal and problem-solving skills.
• Ability to handle a large and dynamic workload, work under pressure and meet deadlines

Languages:

• Fluency in English (spoken and written). Knowledge of local language (s) is an added advantage

Computer / Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. 

Ability to Travel:

• 20-30% of the time

Standards of Professional Conduct

• The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Code of Conduct. 
• These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons, and several others.

Gender Equality

• IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols, and other supportive benefits and allowances.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• This position is based at the IRC field office in Yola, Adamawa State
• IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.