Community Coordinator at Code for Africa (CfA)

Code for Africa is the continent’s largest federation of independent civic technology and data journalism laboratories, which build digital democracy solutions giving citizens unfettered access to actionable information that empowers them to make informed decisions and that strengthen civic engagement for improved public governance and accountability.

We are recruiting to fill the position below:

Job Title: Community Coordinator

Location: Nigeria (Remote)
Employment Type: Full-time

About this Role

• The successful candidate will aid in expanding CfA Communities initiatives and networks within Anglophone African countries, such as WanaData and HacksHackers.
• This includes managing the Communities’ activities, such as planning and coordinating monthly and quarterly events, fostering engagement with a diverse team of Community members across Africa, and building and maintaining sustainable relationships with new and relevant stakeholders and partners across Africa and beyond.
• They will also support Communities-related projects, including managing fellowships, facilitating training and mentorship, and marshalling resources.
• The ideal candidate will have strong strategic analysis and critical thinking skills, as our projects are varied and fast-paced, requiring the ability to understand and learn new things quickly.
• They should possess a keen attention to detail, be comfortable handling multiple tasks with multiple ongoing deadlines, and have previous experience working with digital collaboration tools such as Slack, Google Drive, and Trello.

Responsibilities
The ideal candidate will be responsible for the following:

• Managing and expanding a geographically dispersed community across three or more African countries.
• Organising, coordinating, and facilitating community events, including monthly meetups for each chapter and quarterly continental events.
• Identifying gaps and needs within the Communities and developing appropriate and effective programmes tailored to meet those needs.
• Monitoring and evaluating programme effectiveness and community member feedback to improve programme outcomes.
• Developing assets that can be leveraged to inform and energise CfA’s partners, stakeholders, and community members about CfA’s Communities events and programmes, including creating detailed-oriented presentations, briefings, memos, and other communications.
• Forming partnerships with development-related organisations such as governments and CSOs.
• Growing community membership and ensuring effective engagement with all community members.
• Creating weekly and monthly community engagement plans.
• Reporting on all activities and managing community information while ensuring databases are up to date.

Required
The ideal candidate for this role should have the following:

• A minimum of 4 years of experience in community organising or a related field, working directly with groups and individuals.
• Excellent project management skills, including handling multiple priorities and meeting deadlines.
• Experience delivering on contractual project requirements and producing regular reports for monitoring purposes.
• Experience organising and coordinating local and international events and community outreach (including offline, online, and hybrid events).
• Comfortable with facilitating and delivering training, skills coaching and mentoring.
• Significant experience in stakeholder engagement, with a proven ability to build relationships and engage with diverse audiences, including academics, journalists, storytellers, data analysts, researchers, technologists, and editors.
• Excellent organisational and communication skills, written and verbal, for large and small groups, in-person and via phone and email.
• Experience designing and implementing community-informed research strategies, including writing and designing surveys and questionnaires to solicit feedback on various topics.
• Familiarity with growth and impact metrics, as well as web analytics
• Ability to work creatively and accurately under pressure, with excellent attention to detail.
• Ability to multitask, prioritise, and manage time efficiently.
• Proficiency in the English language (spoken and written).

Preferred
Candidates who can demonstrate the following will have an advantage:

• Experience working in the technology, non-profit and/or media environments will be advantageous.
• An understanding of database management and familiarity with spreadsheets.
• Experience managing content distribution, such as blogs and stories through various channels, including social media, and websites (Medium, WordPress).
• Good working knowledge of HTML, WordPress and SEO.
• Experience working with a multinational and fully remote organisation.
• Bilingual in English and French (spoken and written).

Language and Location Requirements:

• Location: Kenya, Nigeria, South Africa, Tanzania or Uganda. Exceptional candidates from other African countries will be considered.
• Languages: English
• Preferred but not required: Arabic, French, Swahili or any other major African languages.

What We Offer

• A competitive salary, subject to experience, with opportunities for performance-based growth, both in terms of career path and public stature.
• A dynamic workplace with a transnational team, occasional international travel, and generous vacation benefits.
• Ongoing opportunities to learn new cutting-edge skills and techniques/technologies to future-proof yourself in a rapidly evolving industry.
• A chance to shine on a global stage, writing for international audiences and interacting with colleagues worldwide.

Application Closing Date
20th February, 2023.