REACH ERP Administrator & Data Analyst at EHA Clinics

EHA Clinics, a subsidiary of eHealth Africa, is a health care network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics delivers a comprehensive range of state of the art health care services in each location, e.g,  general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).

We are recruiting to fill the position of:

Job Title: REACH ERP Administrator & Data Analyst

Location: Abuja (with possible travel)
Department: REACH
Reports to: Senior Manager Clinical Informatics Team

Job Summary

• The REACH ERP System Administrator & Data Analyst is responsible for managing and configuring the Odoo ERP for the REACH program and performing routine operations to ensure that the system is used in the right way and proper access is granted to relevant users.
• The REACH ERP System Administrator & Data Analyst is also responsible for generating and managing the data exports/reports and analytics that would be required by the REACH program to make intuitive decisions
• The ideal candidate will define, implement and maintain innovative functional solutions to meet business process requirements in Odoo and/ or other backbone systems.
• The candidate will also work closely with the various units of the program, understand their processes, and is responsible for leveraging program data to build reports and visualizations to help units make strategic decisions, identify trends, present data findings to management and executives, and perform forecasting based on current data. He will also make recommendations to ensure valuable data are collected and escalate data integrity issues.

What You Will Do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Functional definition, implementation, configuration, and support of the following Odoo domains:  Accounting, Sales, Procurement, Supply Chain, Inventory, Human Resources.
• Work closely with the EHA Clinics Informatics team to define best practice standard operating procedures for all functional aspects of the business that are supported by the Odoo ERP.
• Responsible for requirements gathering and scope definition together with various business stakeholders.
• Provide advice on Odoo functionality and the platform’s ability to support the REACH program functional requirements. The ideal candidate is good in Odoo configuration and deployment and should be able to provide best-practices configuration and use of Odoo.
• Assist in data integration and mapping. Data is required to be transferred to and from Odoo to other mission-critical systems.
• Assist in data analytics using tools such as Tableau and/or Power BI
• Determine reporting requirements and fulfill the proper long-term solution for delivering this reporting.
• Define, document, and deliver implementation & training workshops on technical and functional use of the Odoo ERP and supporting systems.
• Define, document, and deliver end-user documentation for the Odoo ERP and supporting systems.
• Provide guidance on test planning for new and existing Odoo ERP processes and software: how to test Odoo functionality for the required business processes and ensure that all scenarios are covered.
• Identify, analyze and interpret trends or patterns in complex data set
• Runs deep data analyses and investigations to determine customer trends
• Ability to create visualization tools or presentations to highlight trending data.
• Generate reports & presentations, and present them to a wide variety of stakeholders
• Uses analytics to forecast future trends to facilitate data-driven decision making
• Helps managers and executives understand customer behaviors based on current data.

Qualifications & Training
The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

• Bachelor's Degree in related Technical/ Business areas or equivalent work experience
• 2+ years of experience with relevant Odoo working experience as a Consultant or Odoo deployment team member.
• Odoo certification offers a clear advantage.
• Experience in business application system development methodology and business process re-engineering.

Key Skills and Attributes:

• Demonstrated ability/ experience in the implementation of major systems applications involving relevant modules at a global enterprise
• Strong customer focus and partnership abilities
• Deep customer interfacing experience
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills, as well as organizational skills
• Ability to interact with and present ideas and updates to senior or executive-level management
• Curiosity, creativity, and a problem-solving attitude are a must.
• Ability to collaborate and communicate effectively across the organization.
• A creative self-starter, team player with the ability to multi-task and focus.
• Ability to adapt quickly to a fast-paced and dynamic environment.
• Flexibility to work longer hours and meet tight deadlines as needs may require.

Application Closing Date
Not Specified.