Customer Service Representative at GUO Logistics Limited

GUO Logistics Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation/logistics industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Balogun Market, Lagos Island, Lagos
Employment Type: Part-time

Role / Responsibilities

• Process customer requests, parcel registration/collections and keep updated customer records.
• Provide accurate, valid and complete information to customers.
• Resolve customer complaints via phone calls and emails.
• Escalate all exceptions for resolution.
• Manage and track inbound and outbound items on a daily basis.

Requirements

• Candidates should possess a Bachelor's Degree / HND / OND qualification.
• 0 - 2 years relevant experience.
• Fluent in written and spoken English.
• Proficiency in Microsoft Office.
• Applicants should be resident aroundBalogun Market, Lagos Island axis.

Application Closing Date
9th February, 2023.

Method of Application
Interested and qualified candidates should send their CV in Word or PDF format to: hr.cv@guotransport.com.ng using the Job Title as the subject of the mail.