Client Relationship Officer at Law and Visas

Law and Visas is an Immigration Law Firm based in Lagos Nigeria. The firm has been operating in Nigeria for 10 years. We are a leading firm in Immigration Services.

We are recruiting to fill the position below:

Job Title: Client Relationship Officer

Location: Lagos
Employment Type: Full-time
Start Date: 1st March, 2023

Job Description

• We are looking for a competent Client Relationship Officer. This is a customer service position. The position requires you to provide excellent customer service to our clients and the office team.
• Experience in immigration law is not essential. However, an experience in working in a business and office environment, getting task done in short time is essential.

Responsibilities

• Sell service to the prospective clients
• Collect Client information and fill application forms
• Liaise with clients of a daily basis
• Assist clients with knowing the range of services offered
• Demonstrate good knowledge of services to clients
• Greet clients in a friendly, polite and professional manner
• Educate clients about current immigration developments and trends
• Ring up clients, respond to emails, meet face to face, and chat to clients to take payments and you issue receipts
• Contribute to team's daily sales goals

Job Requirements

• Minimum of 3 years work experience
• B.Sc / HND holder of any discipline from a reputable institution
• Must have experience working in a business / office environment
• Must be able follow set company rules and standards
• Minimum of Second class lower or its equivalent.
• Must have good interpersonal and organizational skills
• Must have good knowledge of basic computer applications ie Microsoft word, chrome etc.
• Must have excellent verbal communication skills
• Strong orientation towards providing excellent customer service
• Basic math skills
• High attention to detail
• Demonstrated selling skills
• Ability to maintain a professional appearance
• Must reside in Lagos. Must be able to travel to the office early at normal office hours.
• Fluent in spoken English.
• Must have good writing ability/skills.
• Must have good research and fact-finding abilities/skills.

Salary
N120,000 / Month.

Application Closing Date
12th February, 2023.

Interview Date
16th and 17th February, 2023