Head of Cloud Infrastructure at One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 per cent more food after working with One Acre Fund. To learn more about our work, take a look at ourWhy Work Hereblog for more information.

We are recruiting to fill the position below:

Job Title: Head of Cloud Infrastructure

Locations: Nairobi, Kenya or Kigali, Rwanda
Employment Type: Hybrid
Preferred Start Date: As soon as possible

About the Role

• As a leader within a 100+ staffer Technology Division, you will work with the Operations and Engineering departments to develop IT infrastructure systems that can manage our planned 10x scale by the end of the decade.
• You will report directly to the Director of IT Operations and will manage large budget items: our Azure cloud instance, networks across 9 countries of operation, and endpoints in the hands of over 10,000 staffers.
• One Acre Fund is nearing the end of a year-long digital transformation, and we are looking for someone to help operationalize our new technologies and services at a completely new scale.

Examples of Work you'll Own:

• Manage our PaaS growth; budget and plan for scale
• Work with our head of DevOps to identify risks and opportunities to improve application stability
• Team management: identify high performers, cultivate a deputy, and improve team deliverables
• With the Director of Information Security, prioritize vulnerabilities and make incremental progress on a long-term vision
• Design a change management process for an organization that moves quickly and takes appropriate risks

Responsibilities

• Set the strategic and technical direction of our cloud services, networks, endpoints, and applications
• Manage the careers and deliverables of a team of 10 to 15 staffers
• Get into the technical details: we look for leaders who can "zoom out" to set strategy and "zoom in" to the intricacies of -- for example -- network configurations
• Build systems and automation for future scale
• Prioritize competing interests in a resource-scarce environment

Qualifications
Across all roles, these are the general qualifications we look for.For this role specifically, you will have the following:

• You likely have 7+ years of experience managing complex technical systems or equivalent skills
• Success in managing a team
• Technical knowledge (require most, not all):
  • Systems administration
  • Cloud management: containerization (Kubernetes), availability, and monitoring
  • Networks: monitoring, configuration, security
  • Endpoints: administration, lifecycle management
  • Application management, including identity and access management with Google Workspace
  • IT Asset management (software and hardware)
• Successful completion of projects without direct management authority
• 3+ years of experience in one of our countries of operation
• Fluency in English required

Career Growth and Development:

• We have a strong culture of constant learning and we invest in developing our people.
• You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months and set aside time to discuss your aspirations and career goals.
• You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Eligibility:

• This role is only open to citizens or permanent residents of our countries of operation (Kenya, Rwanda, Burundi, Tanzania, Uganda, Malawi, Zambia, Nigeria, and Ethiopia)

Benefits
Health insurance, housing, and comprehensive benefits.

Application Closing Date
2nd May, 2023.