Advanced Field Service Engineer at Honeywell International

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 129,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

We are recruiting to fill the position below:

Job Title: Advanced Field Service Engineer

Job ID: HRD183984
Location: Ikoyi, Lagos
Category: Customer Experience

Driving Infinite Possibilities Within A Diversified, Global Organization

• Drive the development of on-site installation, servicing and repair processes of complex equipment and systems.
• You will provide technical presentations to an audience of customers, other industry peers and competitors. 
• You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists.
• You will drive continuous improvement initiatives in the processes related to field services and product development.
• You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment.
• You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
• Must be willing to travel in SSA and primerily Angola and Nigeria.

Key Responsibilities

• Validate customer requests
• Educate customer and field technicians
• Write documentation used by field technicians
• Standby duties
• Ensure Right and Fast Delivery.

You Must Have

• Bachelor's Degree in Engineering, or equivalent.
• 5+ years’ experience in the field
• Team leadership experience would be advantageous
• Knowledge of DCS, Honeywell Experion PKS and TPS systems
• Travel required within SSA, Nigeria and Angola.

We Value

• Previous Oil and Gas industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Instrumentation experience
• Advanced Degree
• Good presentation skills.

Application Closing Date
Not Specified.