Technical Support Intern at Reposebay Human Resources Limited

Reposebay is a boutique recruitment company serving both micro employers and SMEs with customized solutions and human capital growth strategies. Her career advisory specialty services have impacted over 3000+ job seekers.

We are recruiting to fill the position below:

Job Title: Technical Support Intern

Location: Mowe, Ogun
Employment Type: Full-time

Job Description

• Installing and configuring computer hardware, software, systems, and networks.
• Monitoring and maintaining devices' hardware/systems and networks.
• Ensuring all complaints received from customers are properly shared with the respective units for prompt resolutions.
• Giving on-premise support to customers and the Product team.
• Providing technical support across the (this may be in person or over the phone or via email).
• Repairing and replacing equipment as necessary.
• Organizing and updating the device inventory and having a track record/evidence of devices sent off for repairs for each client.
• Ensuring timely and accurate documentation of weekly reports of items in care/store
• Collaborate with the Product/Retail team to ensure items requested by merchants are sent in a timely manner.
• Carry out any duty as assigned by the Softcom team.

Requirements

• The minimum requirement is an OND certification.

Core skills required:

• A technical, logical thought process
• An ability to stick to deadlines and escalate issues
• An ability to prioritize
• A keen eye for detail.

Application Closing Date
29th February, 2023.