IT Officer at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training. We have become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.

We are recruiting to fill the position below:

Job Title: IT Officer

Location: Apapa Oshodi Expreessway, Lagos

Job Responsibilities

• Provide comprehensive support to the Automotive IT Manager in project execution and closure
• Perform resolution of IT related hardware, software and network issues within Automotive entities
• Assist in the receipt of IT related hardware, software and network issues
• Analyze and/or resolve hardware, software, and application problems
• Participate in IT project planning and execution
• Gather information necessary for service performance evaluation against IT Unit Core Business objectives
• Analyze, detects, identifies and correct technical problems and deficiencies, ranging from network issues, collaboration tools and business applications
• Maintain up-to-date record on Network infrastructure
• Maintain up-to-date IT asset database
• Create and maintain activity log report indicating problem and solution
• Rotation of backup tapes
• Prepare and submit periodic activity/ reports to the IT Manager
• Resolve IT Projects related issues and attend to service requests from employees within Automotive divisions
• Perform any other duties as assigned by the IT Manager
• Provide first level support for ERP issues
• Provide adequate support for Microsoft 365 Productivity and collaboration tools
• Excellent communication and interpersonal skills

Requirements

• BA / B.Sc. or equivalent in Information Technology or related discipline
• 3 years cognate experience

Skills:

• Strong understanding of Network Infrastructure, configuration of routers and switches, knowledge of VOIP will be an advantage
• Server Infrastructure-Windows Server Roles and Features
• Great knowledge of Windows 10
• Microsoft collaboration tools (Outlook, Forms, Teams, etc.)
• CCNA and MCITP or other relevant certifications will be an advantage
• Good understanding of IT Service Management process and tools
• Ability to multi-task and prioritize
• Excellent problem-solving skill, must possess an analytical mind
• Excellent customer centric attitude
• Business application Knowledge.

Salary
Very Attractive.

Application Closing Date
24th February, 2023.