Operations and Sales Manager at Promethean Consulting Limited

Promethean Consulting is a firm focused on providing enterprise class solutions and support to small and medium size organizations. We began business as Digital works Nigeria in 2009 and have since grown to become a company highly dedicated to delivering the highest quality service and solutions to our customers. We recognize the crucial role of Information technology in the growth of small and medium size business; therefore, our resources are channeled to making sure our clients are provided with up-to-date IT solutions and support for those solutions or similar to ensure clients growth.

We are recruiting to fill the position below:

Job Title: Operations and Sales Manager

Location: Lagos

Duties & Responsibilities

• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees.
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions.
• Identifying emerging markets to find new sales opportunities.
• Overseeing sales promotions and campaigns.
• Overseeing and directing the performance of the sales team.
• Plan and review compensation actions; enforcing policies and procedures.
• Contribute operations information and, recommendations to strategic plans and reviews; prepare and complete action plans; implement customer-service standards; resolve problems; complete audits; identify trends.
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Meet or exceed operations labor budget expectations
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident-free workplace.
• Establish contracts and pricing and ensure proper maintenance and serve as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies.
• Review and approve all operational invoices and ensure they are submitted for payment.
• Serve as the primary point of contact when there are customer issues.
• Devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Develop and implement retention strategies for existing customers.
• Accomplish the company’s overall sales growth target.

Requirements and Skills

• Degree in Business, Operations Management, or a related field
• Proven work experience as an Operations and Sales Manager in the IT industry.
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with business and financial principles.
• Excellent communication skills.
• Leadership ability.
• Outstanding organizational skills..
• Excellent use of Microsoft Office Suite
• Broad technology knowledge.
• Should live in close proximity to Lekki Phase one.
• Willingness to travel.

Benefits

• Medical insurance and coverage.
• Competitive compensation package.
• The opportunity to work with smart and kind colleagues.

Application Closing Date
22nd February, 2023.