Floor Runner at Eric Kayser

Eric Kayser, a fast-growing Hospitality company with branches in Victoria Island and Ikoyi, Lagos State, is looking for ambitious and skilled candidates to fill the position below:

Job Title: Floor Runner

Location: Victoria Island, Lagos
Employment Type: Full-time

Description 

• We are looking for energetic and professional Floor runners to join our vibrant restaurant in order to assist the wait staff improve the dining experience for customers.
• You will perform various tasks, including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and wait staff.

Responsibilities

• Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
• Deliver food orders to a variety of customers in a timely manner.
• Accurately explain food orders to chefs, specifically to allergies and special requests.
• Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
• Uphold our food health safety and sanitation principles.
• Occasionally check on customers to handle any impromptu requests or issues.
• Remove dirty dishes from the table.
• Inform management of customer feedback.
• Provide OUTSTANDING customer service to guests.

Skills / Abilities

• High School Diploma or equivalent qualification is preferred.
• Active listening, outstanding communication and people skills with great team spirit.
• Ability to stay professional in a stressful work environment.
• Superb multitasking skills.
• Available to work different hours including weekends, days, and nights.
• Excellent customer service skills
• Good physical abilities
• Critical thinking and time management skills
• Patience, Personality and Perseverance abilities
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

Years of Experience:

• Minimum of 1 year experience in a similar role obtained in a well-structured restaurant of a reputable organization.

Application Closing Date
2nd March, 2023.