IT Support Specialist at Phillips Outsourcing Limited

Phillips Outsourcing Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients. Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have a competitive edge in the market. With our workforce of highly skilled and experienced professionals, advanced technology and cost-effective mediums, our goal is to meet our client’s needs with precision.

We are recruiting to fill the position below:

Job Title: IT Support Specialist

Location: Marina, Lagos

Responsibilities

• Providing IT assistance to staff and customers.
• Training end-users on hardware functionality and software programs.
• Resolving logged errors in a timely manner.
• Monitoring hardware, software, and system performance metrics.
• Teleconferencing setup and support.
• Maintaining databases and ensuring system security.
• Documenting processes and performing diagnostic tests.
• Keeping track of technological advancements and trends in IT support.

Job Requirements

• A Bachelor's Degree in Computer Science, Information Technology, or Computer Engineering
• 3-5 years of experience as an IT support specialist.
• Knowledge of cloud computing.
• Knowledge of the functionality of the Active Directory.
• Proficiency in the use of Microsoft office/O365/M365 tools (adv. Excel is an added advantage, not must).
• Exceptional ability to provide technical support and resolve queries.
• In-depth knowledge of computer hardware, software, and networks.
• Ability to determine IT needs and train end-users.
• Proficiency in IT helpdesk solution.
• Experience in documenting processes and monitoring performance metrics.
• Advanced knowledge of database maintenance and system security.
• Ability to keep up with technical innovation and trends in IT support.
• Good interpersonal relationship with IT manager other staff and departments
• Good communication and presentation skills

Salary
N150,000 - N170,000 / Month

Application Closing Date
13th April, 2023.