Sales & Bookings Officer at WTS Energy

WTS Energy provides recruitment and manpower services for the global oil and gas and energy industries. We supply engineers and consultants to our clients' projects and operations, and perform employment outsourcing services such as workforce management in oil and gas regions around the world. WTS Energy operates globally with offices in 14 countries and is operational in over 50 countries.

We are recruiting to fill the position below:

Job Title: Sales & Bookings Officer

Reference: 30098
Location: Lagos
Job Type: Full time

Job Duties / Responsibilities / Accountabilities
Main tasks will include but are not limited to the following:

• Assist in developing business and sales plans in coordination with Sales Manager to achieve revenue goals
• Participate in industry forums, client discussions, and conferences as a representative of the organization
• Identify new opportunities and engage team members to establish strategies for pursuing those new opportunities
• Interface with customers via phone and e-mail to identify areas of opportunity and provide customers with sales and marketing collateral to further develop their interest.
• Maintain all relevant contact information and record all correspondence for appropriate actions in CRM tools(Salesforce, Action Plans)
• Assist to prepare presentation slides and conduct sales presentations to client (internal and external)
• Determine cross-selling opportunities of PASS’s products and solutions to internal, existing and potential customers
• Develop and maintain strong customer relationships in order to generate high volume of prospective clients
• Assist internal sales team in following up with quotations when required
• Respond to client queries regarding PASS’s training certificates, products and services in a timely fashion
• Respond to enquiries regarding availability of courses and advising customers accordingly
• Dealing with booking enquiries received through post, e -mails, telephones
• Maintain all relevant contact information and record all correspondence for appropriate actions
• Handle customer enquiries relating to re-certification of training and booking of courses
• Carry out weekly checks on provisional bookings and waiting lists of customers
• Liaise with other departments to ensure smooth running of the Customer Service department
• To ensure that the company reputation and quality is maintained at all times
• To undertake such other duties and responsibilities as commensurate with the nature of the post as detailed in the departmental quality documents

Key Performance Indicators / Performance Goals:

• Ensuring monthly Sales targets are met working with team and Sales Manager
• Generate Sales from leads and convert prospects to buying customers
• OPITO weekly report
• Send weekly and Monthly Report of Revenue generated from bookings done.
• Review and daily update of revenue represented on presentation.
• Ensure sales discount is maintained at not more than 5% at the reviewed pricing
• Monitor departmental expenses in accordance with approved budget
• Ensure 100% compliance with policies, processes, SLAs and regulatory guidelines
• Ensure that bookings are accurate and imputed on time.
• Timely response to all client query.
• Timely response and submission of RFQs and ITTs (Request for Quotes and Invitation to Tenders)
• Timely registration of our company with Clients
• Ensure up to date registration with relevant regulatory bodies ( Nipex, NUPRC, OGTAN etc.)
• Conduct and evaluate customer satisfaction survey twice a year.
• Provides updated email clients database
• Ensures that Onsite bookings are accurately imputed into Shield and checks with bookings team member

QHSE Responsibilities:

• Perform their work in a safe manner.
• Ensure by their actions, they do not put at risk, the health and safety of other employees, contractors, subcontractors, visitors, clients or temporary staff.
• Cooperate with management in the implementation of HSE initiatives.
• Participate fully in HSE programs.
• Report workplace hazards immediately to their managers/HOD’s. Each staff is expected to raise at least 12 hazard observations in a year.
• Report any incidents or injury which occurs at, or in connection, with their work.

Requirements
Educational and Professional qualifications:

• Possess a Bachelor of Science / Social Science or Management Degree in or related field from an accredited university. Possession of additional professional qualifications will be an advantage
• 2-3 years post NYSC experience in Sales/Bookings role. Previous experience knowledge in Oil & Gas, Construction, Finance, FMGC or any other industry

Key competencies Requirements:

• Good understanding of business and product development cycle, leading practices, techniques and methodologies
• Market/competitive analysis and research techniques
• Excellent written and verbal communication skills.
• Top-notch analytical skills — Must have an eye for detail!
• The ability to travel to meet clients, attend conferences and research new markets as needed

Application Closing Date
Not Specified.