Lead Sourcing Agent at Cars45 Limited

Cars45 Limited - We are one of the leading automobile companies in Africa and a member of the leading online marketplace in Africa- Jiji Group, providing individuals and businesses with a fast and convenient way to trade products and services, and offering support across all automobile trade, repair, and verification services. Our goal is to build an unrivalled automotive retail infrastructure that allows corporate Institutions to trade new, local, and foreign used cars and exchange value with ease and convenience.

We are recruiting to fill the position below:

Job Title: Lead Sourcing Agent

Location: Ilupeju, Lagos
Employment Type: Full-time

Job Summary

• Under the supervision and guidance of the Senior Manager, Contact Center and Customer Experience, you will be responsible for generating bookings from the prospective leads made available by the business and ensuring that all prospective sellers are offered the desired services.
• You will assist in guiding the sellers about how to sell their cars and offer alternatives where preferred options are not available.
• Provide useful information regarding the cars.
• Be ready to help customers make a good decision.
• Your role is to ensure that the prospects have all necessary information and contact details to make a successful sale.

Responsibilities

• Answer questions about products and services offered by the company.
• Cold calling and prospecting new customers
• Ensure adequate information is provided to prospective customers.
• Ask questions to understand customer requirements in order to create a booking.
• Direct prospects (or existing customers) to the appropriate center for the sale of their cars.
• Enter and update customer information in the database.
• Appropriate handling of angry customers to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and bookings while noting all useful information.
• Following up, tracking and directing customers.
• Any other role as assigned by the supervisor.

Requirements

• First Degree or equivalent in a relevant discipline.
• Must have 1-3 years of experience in Telemarketing/Telesales
• Knowledge of the automobile products
• Experience in sales and knowledge of consumer behaviors
• Must have keen attention to detail, high level of integrity and logically sound
• Ability to convince others and explain information in clear terms
• Excellent problem-solving and analytical thinking
• Proficient in the use of microsoft office package
• Professional Certification in Telemarketing is an advantage

Benefits

• We generally offer a vibrant culture, great work ambiance, super intelligent workforce, and a relaxed dress code in order to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.

That’s why we offer you the following benefits:

• Healthcare insurance and free daily lunch
• TGIF every last Friday of the month and regular Team Building events;
• Leadership development and new opportunities to grow as we are constantly expanding;
• An opportunity to work with a dynamic and international team all across the world.+6

Application Closing Date
29th March, 2023