CX Supervisor at ARM Pension Managers (PFA) Limited

ARM Pension Managers (PFA) Limited is one of the first seven Pension Fund Administrators (PFA) granted license by the National Pension Commission in December 2005. It is part of the Asset & Resource Management Company Limited (ARM) Group, one of Nigeria’s most prominent and respected financial service brands. We have pre-eminent reputation in Investment Management, Research and Pension Fund Management.

We are recruiting to fill the position below:

Job Title: CX Supervisor

Location: Rivers
Employment Type: Full Time
Department: Customer Experience

Summary

• Manages and coordinate the Southeast CX team, provides guidance to the team and drive excellent client experience across the branches and touch points.
• Handle escalations and develop strategies to enable the region deliver on key objectives and drive Business performance. Collaborate with the other regions to ensure the CX strategic objective is delivered.

Qualification / Requirements

• Interested candidates should possess relevant qualifications with 5 - 10 years work experience.

Application Closing Date
12th March, 2023.