Analyst - Business Intelligence, Enterprise Business at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Analyst - Business Intelligence, Enterprise Business

Job Identification: 2192
Location: Ikoyi, Lagos
Division: Enterprise Business
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager - Business Intelligence

Mission

• To produce analysis in support of Enterprise Business intelligence strategy including requirements generation for new data/information needs of operating verticals from internally generated data.
• To support the Enterprise Marketing unit with regular financial and quantitative performance information by providing regular on product/service performance, revenue splits, churn management, variance analysis etc.

Description

• Develop and automate Enterprise Business reports (standard reports/dashboards); obtain business intelligence/insights from internal sources
• Propose process efficiencies for data analysis, content, consistency, intelligence to maximize display and data quality assurance
• Perform variance analysis on projects within Enterprise Business
• Create dashboards for management giving complete view of revenue impact and customer loyalty and churners
• Produce analysis and business intelligence to Enterprise Business by utilizing various tools and drawing on proven proficiency/experience (including all aspects of the architecture of cube/report design, creation etc.)
• Provide management with fact-based, business-oriented actionable insights to facilitate informed decision making
• Carry out validation and control of revenue reports
• Support Customer Lifecycle Management (CLM) for micro campaign opportunity tapping
• Support Enterprise Business division in the production of information systems.

Requirements
Education:

• First Degree in a numerate discipline (preferably Business/Information Systems Management or related field).

Experience:
3 - 7 years’ experience including:

• 2 years’ experience in the area of data science/analytics business systems/business intelligence etc.
• 2 years experience within Telco environment
• Knowledge of Business Intelligence tools (Oracle, SAS, Business Objects/DB2 etc.)
• Experience in data warehousing, dataflow structure within telecoms industry is desirable.

Application Closing Date
13th March, 2023 (11:59 PM).