Sales Associates at Chris Ejik Group of Companies

Chris Ejik Group of Companies - Incorporated in 1987, Chris Ejik Group is a multi dimensional company with interest in Power Generation & Transmission, Pharmaceutical & Healthcare Products, Electronics, and Agro Allied Products. Carving a niche for itself, Chris Ejik Group and its subsidiaries operates in several sectors of the Nigerian economy and is on the move to cover more grounds.

We are recruiting to fill the position below:

Job Title: Sales Associate

Locations: Ajah and Ikorodu - Lagos
Employment Type: Full-time

Job Brief

• We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.
• He/she will be working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. He/she should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
• Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Qualifications and Requirements

• High School Degree; BS Degree, HND or ND in Marketing or related field would be a plus
• Proven work experience as a Retail Sales Associate, Sales Representative in a pharmaceutical company is an added advantage or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts.

Application Closing Date
31st March, 2023.