International Service Engineer (Senegal) at a Manufacturing Company - TeamAce Limited

Team Ace Limited - Our client, a leading industry manufacturer of construction and mining equipment and renewable wind energy systems, is recruiting to fill the position below:

Job Title: International Service Engineer

Location: Senegal
Employment Type: Full-time

Job Summary

• The International Service Engineer is responsible for the maintenance and correction of products that have been sold.
• He or she offers off-site corrective and preventive maintenance as well as other after-sales technical support solutions.

Responsibilities

• Conduct daily services such as equipment pre-acceptance, start-up, maintenance, patrol inspection, call, technical transformation, training, etc.
• Ensure after-market development, and improve the sales of accessories and the charge of equipment under warranty.
• Responsible for service brand building, customer relationship maintenance and product improvement suggestion feedback.
• Using technical product knowledge and analytical abilities to respond to internal and external customer requests for technical issue resolution while abiding by solid engineering principles, standards, practices, and processes.
• To develop and implement technical solutions to fulfill client needs, act as a conduit and proactively support cross-functional communication between engineering teams, design teams, commercial teams, manufacturing, and suppliers.ivities, in-service unplanned disruptions, and customer issue resolution.

Requirements

• Minimum of B.Sc Degree or above
• Familiar with construction machinery-related products.
• At least 4 years of similar product service experience.
• Fluency in French and English.

Salary
Negotiable.

Application Closing Date
3rd May, 2023.