Male Junior IT Helpdesk Officer at Sophia ERP Limited

Sophia ERP Limited (SEL) is an Enterprise Solutions Development Organization, on a mission to power MSMEs and Large corporates across sub-Saharan Africa with cost effective and suitable Technology solutions.

We are recruiting to fill the position below:

Job Title: Male Junior IT Helpdesk Officer

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Description

• We are looking for a Junior IT Helpdesk Officer who will maintain, upgrade and manage our software, hardware and network for immediate resumption.  

Key Responsibilities

• Monitor and maintain network servers and all active devices
• Manage the network Infrastructure
• Administer Active Directory, assign and update security permissions on the network according to security policy.
• Monitor system performance, IT system operations and storage utilization.
• Efficiently Install, configure and successfully deploy solutions across the network
• Manage installations, upgrades and configurations of IT hardware and software
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Maintain Technical documentation, IT policies, documentation of IT Assets, processes and procedures.
• Maintain and ensure prompt renewal of software licenses
• Manage user accounts and assets
• Prioritize and resolve User support tickets
• Troubleshoot system issues and outages
• Liaise with Vendors or stakeholders to ensure delivery of IT infrastructure according to defined specifications, in good condition, and record time.

Requirements

• Bachelor’s Degree in Computer Science or related field.
• Minimum of 6 months experience in role
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills.
• Knowledge of and experience with network infrastructure
• Candidate must not be more than 29 years of age and must reside in Lagos; proximity to the island is a plus.

Application Closing Date
17 March, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online