Sales Operations Manager at Mondelez International LLC

Mondelez International, Inc. empowers people to snack right in over 160 countries around the world. We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Cadbury Bournvita, TomTom, Cloret, and Trident gum.  Our 90,000+ colleagues around the world are key to the success of our business. Great people and great brands. That’s who we are.

We are recruiting to fill the position below:

Job Title: Sales Operations Manager

Job Requisition ID: R-77345
Location: Lagos, Nigeria
Job type: Full time

Job Description

• The position is a key business partner to the Sales Director and works closely with the divisional sales heads to drive and deliver the strategic growth agenda Nationally.
• The role demands a deep understanding of sales fundamentals, a high degree of commercial acumen and ability to strategize and execute various futuristic RTM models to drive business.
• The person will also be responsible to work rural & urban plans closely.

How you will contribute
In this role, you will have:

Strategic Responsibilities:

• The position is a key business partner to the Sales Director and works closely with the divisional sales heads to drive and deliver the strategic growth agenda Nationally.
• The role demands a deep understanding of sales fundamentals, a high degree of commercial acumen and ability to strategize and execute various futuristic RTM models to drive business.
• The person will also be responsible to work rural & urban plans closely

Operational Responsibilities:

• Work with DSMs to demonstrate & drive sales efficiencies, RTM plans to ensure distribution goals are delivered.
• Handle Capability agenda nationally to execute sales capability across sales function to ensure strong performance
• Coordination between the national & divisional team to download national programs. Draw support from national team from time to time to execute the program.
• Follow-up on sales ops KPIs, work with the below average performing division.
• Execution of CBP health check programs to deliver customer satisfaction aligned to the Mondelez ways of working.
• Execute, support & maintain smooth van operations - optimization, maintenance, operating efficiency, throughput.
• Execute national plan for quality urban expansion & rural sub distributor appointment to cover white spaces.
• Execute technology adoption in both urban & rural market governance, efficiency, coach, solve issue etc
• Build strong working relationships with DSM/team/HO team to ensure focus on urban & rural sales ops plans.
• Work with sales capability for the organization to ensure strong performance and bench for future roles
• Be the custodian of quality and compliance on all processes and programs

People Leadership Responsibilities:

• Own the people capability objectives for the divisional sales team.
• Coach and develop direct reports to ensure high levels of performance and the development of future-focused capability
• Optimally structure the sales team to drive the RTM objectives and ensure achievement of business objectives.

Manage and leverage internal relationships effectively:

• The position works closely with the Divisional Manager, TCMs to drive priority for the sales ops agenda nationally.
• Collaborate closely with the CPA lead on creating and executing path breaking POB solutions for both urban & rural channel.
• The role also ensures compliance to internal process, policies and ways of working across channels.
• The role works closely with CS&L to work on day to day operations for managing sales orders

Educational Qualification & Certifications

• Should have a minimum Bachelors' Degree or equivalent
• Membership of a professional body and FMCG work experience is required.

What extra ingredients you will bring:

• A desire to drive your future and accelerate your career and the following experience and knowledge:
  • Considerable knowledge of market and routes-to-market in which Mondelēz International performs
  • Experience in sales and managing a team of salespeople
  • Strong organizational and analytical skills
  • Excellent communication and interacting skills
  • Solid knowledge of sales and negotiation processes
  • Perseverance and attention to details

Application Closing Date
Not Specified.