Onboarding & Engagement Analyst at Traction Apps

Traction Apps is a platform that provides you with all the tools to run and grow your business. A accept payments, manage sales, send invoices, manage inventory, and a lot more on Traction.

We are recruiting to fill the position below:

Job Title: Onboarding & Engagement Analyst

Location: Ikoyi, Lagos
Employment Type: Full-time

Role Overview

• We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for smooth ISA onboarding & engagement process, end-to-end in order to ensure Sales staff satisfaction and retention for revenue and profit generation for the organization.

What You’ll Do

• Responsible for reaching out to all prospective & new ISAs.
• In charge of tracking all ISA growth in Number and quality across all functioning regions
• Coordinate and facilitate training for all ISAs.
• Incorporate the onboarding plan end-to-end.
• Follow up & manage the lifecycle of all ISA (regular & Trainer).
• Track the activities and welfare of an ISA.
• Process ISA Logistics fee & commission
• Collaborate with the Commercial Analyst on ISA Recruitment.
• Support the HRBP on ISA & DSR Guarantor Verification
• Support the HRBP on the end-to-end infrastructure of the ISA program.

Requirements
What You’ll Need:

• Bachelor's Degree in a Management related field.
• 2 - 3 years work experience.
• Consulting Experience is a plus.
• Strong communication and presentation skills
• Team collaboration skills.
• Ability to work independently.
• Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals.
• A positive, polite, confident, sincere, and friendly disposition.
• The ability to solve problems and to think quickly on your feet.
• Flexibility - we’re growing and evolving, and you’ll need to come along for the ride.

Why Traction:

• Join a high-potential organization. This is a unique opportunity to join a rapidly scaling business where we expect you to approach things differently, and solve problems for business owners
• Meaningful Rewards: Competitive Base Pay, Flexible Leave Plan, Health Insurance
• Captain your career path. Live, work, and breathe in an environment with limitless opportunities for growth, both professionally and personally. A personal learning budget used to invest in your growth
• The Best Team. Working with a motivated and talented team plus regular team bonding events

Our Values:

• Ownership: At Traction, we take the initiative to achieve favorable results.
• Invent & Innovate: We are constantly developing and designing solutions.
• Growth Centered ( self and customers): You keep pursuing growth and learning.
• Team Spirit (collaborative): We are a team that works together to achieve a common goal.
• High Ethical Standard: Respect, trust, honesty, and moral character are values that we uphold.
• Customer Driven: We see everything we do at Traction on how it will impact our customers.
• Above & Beyond: We don't just do what's expected of us; We go the extra mile.

Application Closing Date
30th April, 2023.