Acting Hub Manager at U-Connect Human Resource Limited

U-Connect Human Resource is a leading provider of HR Services Founded in 2004, we are a Human resource consulting company with head office in Lekki peninsula, Lagos. We are a proud Nigerian operation offering local support and services in the area of Human resource solutions with service offerings that include world-class personnel outsourcing, e-recruitment, headhunting, training and development, quality management solutions, outplacements, verification, computer-based pre-assessment, and competency testing as well as Business process outsourcing.

We are recruiting to fill the position below:

Job Title: Acting Hub Manager

Location: Abeokuta, Ogun
Employment Type: Full-time

Job Description

• Drive the achievement of the operational targets for the Hub.
• Coordinate the activities of Hub Attendants to ensure that defined targets are consistently met.
• Ensure adequate brand visibility through appropriate marketing and communication styles
• Ensure a smooth recruitment and onboarding process
• Maintain a pipeline of possible Hub Assistants
• Ensure compliance to Policies, Processes and Procedures
• Ensure that all complaints/inquiries/escalations are resolved timeously
• Carry out all required checks before setting up any Hub in any location
• Carry out a comprehensive local risk assessment
• Ensure the Hubs are well-funded for each day’s operations
• Ensure that the Customer Loyalty program is properly implemented and operationalized
• Assist in mopping up cash and/or making cash available to Hub Assistants as needed
• Build and maintain relevant local strategic partnerships
• Carryout periodic cash count based on agreed Service Level Agreement
• Assist the Hub Assistant in resolving all conflicts (local or law related)
• Ensure the regular monitoring of Hub Assistants to ensure compliance to applicable PPPs
• Provide regular reports on performance and other metrics.
• Ensure flow of information to and from the Hub Attendants.
• Ensure that all disputes are fully settled timeously
• Provide periodic reports and analytics
• Perform other duties as assigned by the Local Government Supervisor.

Requirements

• Interested candidates should possess an HND or BSc in relevant fields with 0 - 2 years work experience.

Application Closing Date
30th March, 2023.