Retail Store Manager at Metro and Castle Limited

Metro and Castle Limited is a foremost real estate company based in Lagos, offering a range of services including construction, leasing, brokerage and facility management. We have been in business since 2014, guided by core principles of Integrity and Professionalism in delivering projects that are durable and sustainable by global standards.

We are recruiting to fill the position below:

Job Title: Retail Store Manager

Location: Ajah, Lagos
Employment Type: Full-time

The Job

• Improve profit and attain sales target of the supermarket
• Deal with all complaints, queries, and other related customer service issues
• Strong supervision of the stores for improved customer service experience.
• Recruit and interview new staff for the supermarket
• Organize training, orientation, and supervise all floor supervisors
• Oversee receiving orders and stock control
• Assign and schedule tasks for specific employees and also follow up on the results they generate
• Complete all the operational requirements of the store
• Appraise, monitor, and plan tasks to be given to individual staff members
• Discipline, counsel, and coach staffs to maintain positive result generation.
• Recognize future and present requirements by customers
• Establish good rapport with existing and potential customers
• Collaborate with other members of staff that have good understanding about service requirements
• Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
• Study trends, authorize clearance sales and also determine all required sales promotions
• Review merchandising by formulating pricing policies
• Identify profitability ratio by studying financial statements and operating statements
• Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.

Qualifications

• OND / HND / BA / B.Sc in Business or Retail Management, Operation Management or any related course.

Experience:

• 3 - 5 years related experience working in a Supermarket.

The Person:

• Foundation Degree in Retail Management, or Diploma in Retail Business field.
• Possess excellent verbal and written communication skills
• Ability to relate cordially with clients
• Possess management proficiency
• Ability to plan and execute strategic sales processes
• Ability to deliver result copiously
• Ability to manage other staff members
• Possess excellent specific market knowledge
• Possess IT and accounting proficiency
• Ability to work under pressure
• Ability to lead a team
• Ability to multitask.

Salary
N200,000 - N250,000 Monthly.

Application Closing Date
31st March, 2023.