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Graduate Teller Recruitment at Stanbic IBTC Bank

Posted on Mon 02nd Mar, 2015 - hotnigerianjobs.com --- (14 comments)


Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

Stanbic IBTC Bank is recruiting to fill the position below:

Job Title: Teller

Location:
Nigeria

Position Description

What does it mean to be a Teller within SB? They are most often the first point of contact for our clients - the face of the Bank, so one can understand the importance of this role in maintaining and growing the reputation and brand of the Bank. With this in mind lets chat through a ‘day in the life’ of a Teller.

Customer Service and Care:
  • The most consistent aspect of this job is people.
  • A day in the life of a Teller begins and ends with interacting with and serving the Bank’s customers. Within this context, having a love for, interest in and tolerance of people of all ages, races, convictions and attitudes is key. This obviously requires that you stand for most of the day so physical wellness is a must.
  • The catch phrases ‘customer care’ and customer service’ are so often heard but so seldom really experienced.
  • Some people naturally want to, and are really talented at making others feel acknowledged, listened to, valued and heard.
  • There are many ways of doing this but the result of friendly, competent and efficient service is always the same, a happy and loyal customer.
Position Requirements

Product knowledge:
  • You cannot offer great customer service without a powerful product, or as with SB, a range of products.
  • The Teller plays a variety of activities such a receiving deposits and managing withdrawals.
  • They also play a critical referral role as they are involved in identifying customer needs and need to know the Bank and its products well enough to refer them to the right person.
  • This is referred to as ‘lead generation’, a role which our best Tellers excel at.
  • Having the ability and desire to keep up to date with the market and product changes is a must. In addition, providing constructive feedback and recommendations on how to improve SB’s services and products is valued.
  • Would you prefer a role which provides you with clear guidelines? Do you enjoy an organised approach to life? If so then the next 2 role requirements may come naturally to you.
Cash Management:
  • The Banks main function is to safeguard and grow the assets of its customers.
  • Managing, monitoring and accounting for the different forms of money that flow through your till is key to the role of the Teller.
  • A love of ‘precision’ and a desire to be accurate are key to succeeding in this role.
Compliance:
  • The Bank works within a clear and strictly applied legal framework.
  • The Teller needs to know and consistently apply these rules, processes and regulations across products and customers.
  • Often this implies taking the time to explain the ‘red tape’ to the customer in a way that makes sense to the customer impacted.
  • We began this description by speaking about the people aspects of this role.
  • Well, compliance can also be applied to people and relationships.
  • Building trust through maintaining high levels of honesty and confidentiality is paramount to the values of the Bank and success of this role.
Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online

  

Comments (14)

No. 1
Posted on Tue 03rd Mar, 2015 09:22:49 GMT by Kolade

The online application does not have any contact details of the applicants. How would the bank get in touch with the qualified ones?
No. 2
Posted on Tue 03rd Mar, 2015 10:13:34 GMT by BB

@kolade, you probably haven't completed d application that's y you didn't see d session for contact details.
No. 3
Posted on Tue 03rd Mar, 2015 10:21:11 GMT by peaceful peace

pls have OND,and l have work as a bank teller b/4 they close down our branch.pls can l apply? regard
No. 4
Posted on Tue 03rd Mar, 2015 10:26:04 GMT by peaceful peace

still waiting for ur sweet responds.regard
No. 5
Posted on Tue 03rd Mar, 2015 22:20:37 GMT by OKENIYI AYODEJI

I have HND in Accounting,i wish to work in ur new branch at unity ilorin. 08060899089
No. 6
Posted on Tue 03rd Mar, 2015 22:26:25 GMT by joy lekia

plz i base in ph, can i apply and if yes, wat d web site.,,tnk u
No. 7
Posted on Wed 04th Mar, 2015 05:10:17 GMT by mayungbo jide johnson

i ave an ond,i need to apply as a stanbic ibtc bank teller, pls whts d process
No. 8
Posted on Thu 05th Mar, 2015 15:16:34 GMT by Chinyere Okorougo

please which link do i submit my resume
thank you
08063219557
No. 9
Posted on Fri 06th Mar, 2015 16:53:49 GMT by enyiazufrancisca

i lovec work with your reputable bank,i hv HND in Accounting.
No. 10
Posted on Fri 06th Mar, 2015 20:41:28 GMT by ilegbusi foluke

i love to work with your bank .I have HND in hospitality mgt and tech with banking experience
No. 11
Posted on Tue 10th Mar, 2015 17:48:57 GMT by TOPE OGUNLEYE

I couldn't complete my application on your portal,how do i go about it?I am presently in ilorin working in a bank,but i want to come to stanbic.waiting for your response.08036889286
No. 12
Posted on Wed 11th Mar, 2015 13:55:07 GMT by ONYEMAOBI CHINWE

I couldn't complete the registration, how do I go about it please
07036081977
No. 13
Posted on Sat 14th Mar, 2015 15:47:37 GMT by Idodo patrick

I had HND in elect/elect engineering.can i apply? If yes,wot is d link?.waitin 4 ur response.
No. 14
Posted on Fri 22nd May, 2015 12:44:35 GMT by israel

i need job


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