Front Desk Representative at Max Drive

Max Drive - We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.

We are recruiting to fill the position below:

Job Title: Front Desk Representative

Location: Lagos
Job Type: Full time
Department: People Operations & Admin

Role Overview

• We are looking to hire a detail-oriented, thorough, and organized Front Desk Officer who will be the first point of contact with guests and attend to enquiries on behalf of the organization .

What You’ll Do

• Keep front desk clean, tidy and supplied with all the necessary supplies
• Greet guests and provide them with superb customer service.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Prepare and manage outgoing mail.
• Keep updated records and files.
• Receive letters, packages and distribute them.
• Monitor and update records and files.
• Take up other duties as assigned.
• Answer all the customers' questions and address their complaints.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Monitor attendance register.

Requirements
What You’ll Need:

• Bachelor's Degree.
• Minimum of 1 years working experience.
• Good time-management skills.
• Great interpersonal and communication skills.
• Customer-oriented mindset.
• Proven experience as front desk representative, agent or relevant position
• Customer service orientation.
• Good organizational and multitasking skills.

Application Closing Date
Not Specified.