Data Analyst - Operations at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world's smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading 'Neobank' for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Data Analyst - Operations

Location: Lagos, Nigeria
Department: Data & Decisioning
Job type: Full-time

Role Overview

• This is a BI Analyst role dedicated to operational reporting and analytics. We’re looking for a passionate BI Analyst that can apply their data Illustrative and reporting skills to translate complex information into meaningful insights.
• Excelling in critical thinking, ensuring all data problems are solved.
• You must be able to transform data, gain understanding and use that insight to dig deeper and present a straightforward data story.
• Must be conformable, communicating findings and insight across multiple business levels.
• If you are passionate about data and applying yourself to business challenges excites you, we would love to hear from you.

Roles and Responsibilities

• Design, build, and maintain business intelligence solutions to elevate and showcase data-to-decision across the entire business
• Collaborate with product and business stakeholders to define how best to measure, monitor and understand customer behavior and product performance
• Develop compelling information visualizations and dashboards
• Deliver strategic initiatives to improve the quality and timeliness of data insights
• Deliver continuous optimizations strategies that continuously re-invent data products and insights
• Analyze business processes and analytical requirements that assist with decision-making processes.

Requirements

• A Degree in the Information Technology field (e.g., Statistics, Economics, Math, Science, Engineering)
• 3+ years of experience in a Business Intelligence and/or Data Analyst role, with a focus on analyzing and understanding business operations
• Strong knowledge and proven experience using SQL
• Strong knowledge of and experience with tools like Looker, QlikView, Tableau or PowerBI
• Prior experience in designing and implementing performance metrics to track business or product KPIs
• A fundamental in identifying patterns or regions in products or behaviors that indicate opportunities for business process improvement
• Excellent analytical and forecasting ability
• Strong written and verbal communication skills
• Understand current data protection and privacy laws, e.g., GDPR.

Advantageous:

• Previous experience as an operation analyst
• Familiar with methods for budget forecast, capacity forecast, funnel analysis
• Experience working in AWS, Google Cloud or Azure
• Using dbt Cloud to perform data modelling.
• Experience using BigQuery data capabilities
• Good understanding of the software development process and best practices.

Benefits
Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training
• We are advocates of work-life balance and offer a 3 day per week remote working option.

Application Closing Date
Not Specified.